Auto Damage Trainee

GEICO • Richardson, TX

11h • Hybrid

About The Position

As an Auto Damage Trainee, you’ll provide reassurance and solutions that make a difference in our customers' lives when they need us the most after an accident. You will inspect and assess vehicle damage, estimate vehicle repair costs, negotiate equitable settlements, and partner with body shops, rental companies, and parts providers.

Requirements

• Customer-facing experience preferred
• Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred
• Active Adjusters license preferred (training and exam fees provided)
• High School Diploma or GED required
• College degree preferred
• Strong customer service, interpersonal, problem-solving, and empathy skills
• Adaptable, detail-oriented, and able to prioritize and multitask across platforms
• Available to work evenings, weekends, and holidays

Responsibilities

• Inspect and assess vehicle damage
• Estimate vehicle repair costs
• Negotiate equitable settlements
• Partner with body shops, rental companies, and parts providers
• Assess damages, estimate repair costs, and work with body shops, rental companies, and parts providers
• Resolve customer concerns, ensuring a positive experience
• Drive customer satisfaction through meaningful interactions

Benefits

• Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more)
• Accrue Paid Time Off immediately
• 13 paid holidays annually (8 fixed, 5 floating)
• 401(k) with up to 6% match, vested immediately
• GEICO Strive, upfront tuition assistance program (up to $5,250 annually)
• Licensing and continuing education at no cost
• Hundreds of eLearning courses to enhance your skills

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED