Auto Damage Appraiser- WI

GAINSCO•Milwaukee, WI

1d•Remote

About The Position

GAINSCO is seeking a skilled and experienced Auto Damage Appraiser to join their team. This role is responsible for completing auto physical damage appraisals with precision, efficiency, and compliance. The ideal candidate will have a minimum of 5 years of experience in writing auto damage appraisals, expertise in insurance carrier appraisal processes, and proficiency in appraisal estimating software. GAINSCO offers property and casualty insurance with an emphasis on non-standard personal auto policies and was acquired by State Farm Mutual Automobile Insurance Company in 2020. They are dedicated to supporting professional growth and long-term success, celebrating achievements, encouraging innovative thinking, and recognizing unique strengths.

Requirements

High School Diploma or Equivalent
Eligible to obtain a Texas or Florida Adjuster License (must be obtained by passing the applicable state exam within two (2) attempts and maintained)
Minimum of 5 years of experience writing auto damage appraisals, with experience across body shops, independent appraisal, or insurance carriers.
Proven ability to write accurate, thorough auto damage appraisals across a range of loss types and severity levels.
Experienced user of appraisal software estimating systems required
Ability to demonstrate a high level of auto appraisal technical skills.
Ability to gather and analyze information for effective problem-solving.
Excellent written and verbal communication skills.
Ability to prioritize, manage time, and work efficiently.
Ability to travel 95% within the territory; 5% voluntary overnight travel.
Must live in or be willing to relocate to Milwaukee, Wisconsin area.
Must have a valid driver’s license and maintain a clean driving record according to Fleet Vehicle guidelines.
Eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization.

Nice To Haves

ASE / ICAR Certification
CCC ONE estimating experience
Bilingual (English/Spanish)

Responsibilities

Plan routes and travel to sites within the assigned geographic territory in a timely manner.
Inspect and appraise damaged vehicles using company guidelines and proper repair methods.
Utilize estimating software to evaluate and document accident-related damages.
Negotiate repair estimates with the customer’s chosen repair shop.
Manage the repair process to ensure timely completion.
Determine repairability or total loss status of damaged vehicles.
Complete total loss evaluations and determine salvage value.
Issue payments for covered damages when appropriate.
Maintain accurate file notes and communicate effectively within the appraisal unit and with key personnel in the Claims Department.
Contact customers and schedule appointments promptly.
Inspect vehicles within established time frames, providing accurate repair cost and estimated repair time information.
Explain the appraisal process, respond to inquiries, and maintain good communication with body repair shops.
Assist other teams with insights as needed regarding total loss details, unrelated prior damage details, etc.
Stay updated on current vehicle repair techniques and comply with continuing education requirements.
Apply a thorough understanding of Standard Claim Process and Material Damage Best Practices.