Auto Damage Appraiser (Middlesex County, MA)

Plymouth Rock Assurance•Boston, MA

6d•$62,000 - $83,000•Onsite

About The Position

The Auto Damage Appraiser is responsible for preparing physical damage estimates on vehicles where a claim has been submitted for first- or third-party damages within the Middlesex territory. The candidate will be required to provide a high level of customer service while utilizing measures to control severities.

Requirements

Assigned Territory – Middlesex County, MA
Must have a valid Auto Damage Appraiser License
Must have valid driver’s license and favorable driving record.
A minimum of 1-3 years of auto claims appraisal experience.
Adverse conditions are encountered while inspecting vehicles. Candidate must be able to work outside in inclement weather and drive longer distances.
Comfortable completing inspections of damaged vehicles including but not limited to crawling under and around vehicles, inspecting vehicles in tight quarters at body shops and salvage yards, etc.
Must have a strong mechanical aptitude.
Must be organized and possess the ability to work independently with limited supervision.
Must possess solid communication and negotiation skills

Nice To Haves

Body shop experience a plus but not required.

Responsibilities

Survey damages, prepare estimates and negotiate settlements. Settlements include partial and total losses within their established authority level.
Issue drafts to the appropriate parties.
Document the claim file as necessary.
Complete re-inspections and supplements in a timely manner complying with all state regulations.
Liaison to Body Shops in our GRP network.
Comply with all production standards and estimating guidelines
Ensure that service, expense control and public relations are maintained at all times.
Complete reports on recovered theft and fire assignments.
Participate in team meetings
Adhere to privacy guidelines and MA Fair Claims Practices Act.

Benefits

4 weeks accrued paid time off + 9 paid national holidays per year
Company Vehicle provided
Tuition Reimbursement
Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
Robust health and wellness program and fitness reimbursements
Auto and home insurance discounts
Matching gift opportunities
Annual 401(k) Employer Contribution (up to 7.5% of your base salary)
Various Paid Family leave options including Paid Parental Leave
Resources to promote Professional Development (LinkedIn Learning and licensure assistance)