Auto Collison Parts Coordinator

Boyd Group Services•Macclenny, FL

6d•$15 - $20

About The Position

The Parts Coordinator is responsible for providing an exceptional customer experience by proactively managing the parts process for each repair order. This includes ordering, receiving, storing, distributing, and returning parts. The role verifies the accuracy and quality of parts in a timely manner according to the production schedule and vehicle needs, and helps ensure repairs proceed efficiently.

Requirements

High school diploma or equivalent.
1–3+ years of experience working with automotive parts.
Customer-service orientation and strong organizational ability, including the ability to manage pressure and competing demands, prioritize tasks, and take initiative in problem-solving situations.
I-CAR Registered and working toward Gold Class certification.
Effective verbal and written communication skills.
Strong attention to detail and a high degree of accuracy.
Ability to manage a fast-paced environment, multitask, and work under pressure.
Working knowledge of vehicle repair practices.
Working knowledge of Summit and Repair Centre management information systems.
Working knowledge of Mitchell and Audatex.
Experience or working knowledge of parts-sourcing tools: Car-part, Progi, APU, and LKQ B2B.
Solid problem-solving abilities.
Above-average computer proficiency and organizational skills.
Ability to succeed in a fast-paced work environment and work well with others to achieve common goals.
Ability to frequently bend, crouch, reach, and handle tools.
Ability to lift more than 50 pounds of materials.

Nice To Haves

Automotive parts experience, with auto body parts experience noted as a bonus.

Responsibilities

Ensure consistent execution of the WOW (Wow Operating Way) plan.
Communicate customer requests and needs to appropriate team members.
Work with vendors to order and receive parts listed on repair orders, verifying their quality, correctness, and quantity and identifying the parts needed to complete repairs.
Distribute parts to the shop in a timely manner according to the production schedule.
Enter parts invoices into the recommended Management Information System (MIS).
Label and track parts by repair order number and store them with the vehicle and/or scheduled repairs.
Communicate Parts Price Changes (PPI) to required team members.
Order and receive supplemental parts in the MIS and monitor the performance of parts, materials, and sublet vendors.
Reconcile the parts vendor invoice history report daily.
Ensure invoices and credit memos are posted and filed or scanned promptly.
Verify vendor invoices reflect the correct negotiated discounts to maintain proper profit margins.
Perform other duties as assigned.

Benefits

Annual paid time off (PTO) plans.
Two weeks of paid parental leave for full-time employees working a minimum of 30 hours per week.
Six paid holidays annually.
Medical, prescription drug, dental, and vision insurance effective on Day 1.
401(k) retirement plan with company match.
Employer-paid short-term disability and life insurance.
Additional voluntary life insurance.
Continuing education opportunities.
Free prescription or non-prescription safety glasses annually.
Annual voluntary uniform stipend.
Voluntary daily pay option.
Potential bonus opportunities tied to individual or business initiatives.