Auto Claims Specialist

RevecoreRemote,
Remote

About The Position

As an Auto Claims Specialist at Revecore, you will make high-volume, outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies, on behalf of our clients (hospitals and medical providers). You will be busy investigating and researching details of an auto accident to determine who the payer will be. This will require a high volume of outbound calls to patients, insurance company representatives, and attorneys. Once confirmed, you will submit the bills and proper documentation to the insurance company, ensuring maximized payments to our clients (medical providers). If the bills aren't paid correctly, you will determine follow up steps and resubmit bills for additional payment. You will also contribute to your team with various denial reports, audits, and overall support.

Requirements

  • A private, distraction-free environment to work from in your home
  • On-Camera Presence: Being on camera is an essential part of our culture--it helps build trust, support collaboration, and strengthen team connections
  • A secure internet connection
  • Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads
  • Revecore will provide you with your equipment - your workspace area must accommodate all workstation equipment (laptop, monitor, keyboard, mouse, docking station, and headset)
  • Employment is contingent upon eligibility to work in the U.S., employment history verification, and a background check.
  • Must reside in the United States within one of the states listed below: Alabama, Arkansas, Connecticut, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, West Virginia and Wisconsin

Nice To Haves

  • Experience with Coordination of Benefits and a general understanding of insurance billing (a plus, but not required)

Responsibilities

  • Have a working knowledge of Microsoft Office (Word, Excel, Outlook)
  • Possess technical proficiency to work on multiple computer screens and software applications simultaneously
  • Can maintain strong performance in a fast-paced, high outbound call center environment with productivity metrics
  • Remain organized while multi-tasking
  • Use critical thinking and problem-solving skills to find effective and efficient solutions
  • Communicate clearly, both verbally and in writing

Benefits

  • paid training
  • incentive plans
  • medical, dental, vision, and life insurance benefits are available on day 1
  • excellent work/life balance
  • Employee Resource Groups build community and foster a culture of belonging and inclusion
  • 401(k) contributions match
  • career growth opportunities
  • 12 paid holidays and generous paid time off
  • Computers and necessary work equipment are provided
  • Involved management who leans in to support your productivity metrics
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