Auto Claims Representative

NJ CURE • Princeton, NJ

4d • $23 - $25 • Hybrid

About The Position

CURE Auto Insurance is seeking an Auto Claims Representative to join their First Notice of Loss team. This role is designed to develop fundamental skills for a successful claim professional, ensuring customers receive a high level of service. The program includes a combination of activities to provide a full understanding of the claims department and its interactions with other areas of the organization. Representatives will assist other claims professionals, perform analytical work, and interact with customers, claimants, and legal/medical professionals to gather information for claim resolution. They may also work on specific projects critical to the claims department's success.

Requirements

• Strong written and oral communication skills.
• Comfortable working at a fast pace with deadlines.
• No insurance experience is necessary.
• Strong organizational skills and the ability to handle a fast-paced work environment.
• Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

• Knowledge of automobile components, systems, repair procedures, and related options is a plus.

Responsibilities

• Document all facts surrounding the loss to ensure faster cycle times.
• Review inspection methods with customers and allow them to choose the best option.
• Promote the benefits of the CURE Direct Repair Program.
• Review policy coverages and determine applicable coverages for each claim.
• Differentiate between repairable and totaled vehicles based on damages.
• Identify, document, and communicate potential red flags to file handlers and team leads.
• Adhere to established cycle times while maintaining quality standards.
• Continually attend training modules to grow within the position.
• Maintain a high level of customer service and professionalism.
• Perform other related duties as assigned.

Benefits

• Comprehensive health benefits including medical, dental and vision coverage
• Generous paid time off (PTO days, sick days, and holidays)
• Flexible spending options with FSA & HSA plans
• Life and AD&D insurance
• 401(k) with company match
• Voluntary benefits such as legal services, pet insurance, and identity & fraud protection
• 24/7 Employee Assistance Program (EAP) for employees and their families
• Health & wellness perks including gym discounts, wellness reimbursements, and reward programs
• Fun, engaging in-office events that support our culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed