Auto Claim Manager - Personal Lines

Chubb • Phoenix, AZ

12h • Onsite

About The Position

Why Chubb? At Chubb, our mission is to provide superior insurance solutions that foster resilience and security for our clients. We strive to be the preferred choice for individuals and businesses seeking comprehensive coverage and unmatched service. Join Chubb for a rewarding career where our core values—excellence, integrity, and respect—guide every decision we make. Be a part of a dynamic team that is dedicated to protecting what matters most and making a positive difference in the lives of our clients and communities. Together, let's shape a safer, more secure world.

Requirements

• High level of expertise in all aspects of claims adjusting
• Extensive knowledge of contracts, investigation techniques, legal requirements, and regulations
• Ability to work effectively with a wide variety of people
• An aptitude for evaluating, analyzing, and interpreting information
• Excellent verbal and written communication skills
• An ability to work well in teams
• Innovative thinker with ability to multi-task
• Strong leadership skills and abilities
• Bachelor’s degree or equivalent experience
• Minimum 5 years of insurance claims experience
• 3-5 years of leadership experience
• If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.

Responsibilities

• Ensuring the delivery of timely and efficient service through the daily supervision of several examiners
• Providing technical guidance to staff on claim investigation, reserving evaluation and resolution of claims
• Reviewing individual adjuster work product and performance
• Providing individual adjuster coaching and career development direction
• Delivering timely performance management feedback and reviews to claims staff
• Effectively control the use, work product and expenses of outside vendors
• Develop and maintain strong business relationships with internal and external customers
• Actively participate in committees and task force projects

What This Job Offers

• Job Type: Full-time
• Career Level: Manager