Auto Body - Adminstrator

B Street Collision Center•Omaha, NE

1d•Onsite

About The Position

This role is responsible for managing the administrative aspects of the auto body shop, including creating and managing repair folders, maintaining files in management software, and communicating with customers and business partners. The administrator will also handle billing, customer updates, and administrative tasks related to repair orders and purchase orders.

Requirements

Strong organizational and administrative skills
Ability to manage multiple systems and workflows
Clear communication skills with both customers and business partners
Detail-oriented mindset with strong follow-through
Comfortable working in a fast-paced collision/recon environment

Nice To Haves

Experience with CCC ONE or Nexsyis

Responsibilities

Create and manage all new repair folders coming into the shop
Open and maintain repair files in management software
Build and organize estimating software files for each job
Ensure all documentation is accurate, complete, and up to date
Use partner-provided damage sheets to initiate basic blueprinting of vehicle (not full estimating)
Submit bills to fleet partners based disassembly of vehicle
Provide ongoing status updates to fleet partners, including completion timelines, through their system
Handle incoming retail glass inquiries
Provide updates to customers throughout the repair process
Close, invoice, and mark delivery for all Recon work orders
Collect purchase orders from dealerships
Follow up with dealerships when needed to secure missing POs (minimal but important administrative touchpoint)