Auto Adjuster I, II or Sr.

AllstateUniondale, NY
Remote

About The Position

National General, a part of The Allstate Corporation, is seeking an Auto Adjuster to join their growing team. This role is responsible for investigating and confirming the facts of loss for basic automobile accidents. The ideal candidate will apply analytical thinking to determine coverage, liability, and damages, and will adjust and negotiate claims within their authority. A strong understanding of coverage evaluations, the ability to identify coverage issues, interpret policy language, and clearly explain coverage decisions, including drafting disclaimers, are essential. Candidates located in Eastern Time Zone states are welcome to apply.

Requirements

  • Prior Auto claims experience
  • Strong understanding of coverage evaluations
  • Ability to identify coverage issues
  • Ability to interpret policy language
  • Ability to clearly explain the reasoning behind coverage decisions
  • Ability to draft disclaimers
  • Auto Collision (Inactive)
  • Auto Collision Repair
  • Auto Insurance
  • Auto Insurance Claims
  • Automobile Accidents
  • Automobile Liability
  • Case Management
  • Claims Administration
  • Claims Resolution
  • Claims Review
  • Customer Service
  • De-Escalation
  • Insurance Administration
  • Insurance Claims
  • Insurance Coverage
  • Insurance Policies
  • Investigative Skills
  • Multitasking
  • Negotiation
  • Task Organization
  • Time Management

Responsibilities

  • Applies basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.
  • Handles investigation regarding most aspects of auto claims (coverage, liability and damages) with the exercise of limited discretion (limited independence).
  • For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic injury claims.
  • Recognizes and identifies body parts of a vehicle and understands other potential property damage.
  • Identifies customer needs and works to meet those needs using appropriate customer service skills.
  • Determines subrogation or fraud potential and how to handle.

Benefits

  • Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.
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