Auto Adjuster Trainee
About The Position
The Claims Auto Trainee plays a key role in supporting customers during automobile accidents by thoroughly investigating each claim and confirming the facts of loss. In this position, you’ll learn to evaluate coverage, assess liability and damages, and negotiate claim resolutions within set authority. This is a great opportunity to build foundational claims experience while developing strong decision‑making and communication skills. This is an exciting opportunity to apply your strong customer service and interpersonal skills. We are seeking candidates who can take full ownership of claims from start to finish, while remaining organized, proactive, and highly communicative. Success in this role requires the ability to multitask effectively and thrive in a fast‑paced environment.
Requirements
- Claims Resolution
- Communication
- Customer Service
- Documentations
- Insurance Claims
Responsibilities
- Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
- Identifies customer needs and works to meet those needs using appropriate customer service skills
- Applies a basic understanding of systems and technology used within the company
- Partners to determine subrogation or fraud potential and how to handle
- Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
- Begins recognizing and identifying body parts of a vehicle and other potential property damage
Benefits
- Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
