Authorization Specialist

PainPoint Health•Elgin, IL

7d•$21 - $25•Onsite

About The Position

Join Illinois Pain & Spine Institute (IPSI), the largest interventional pain practice in Illinois, where you'll help patients receive the care they need by ensuring insurance approvals and financial clearance are completed accurately and efficiently. If you enjoy organization, problem-solving, and making a difference behind the scenes, this is an excellent opportunity to build your career in a respected outpatient practice. For more than 25 years, Illinois Pain & Spine Institute has been the state's largest interventional pain management practice, serving patients throughout the Chicago area. Our award-winning physicians, including multiple Castle Connolly Top Doctor honorees, specialize in advanced, minimally invasive treatments that improve mobility and quality of life. We're committed to delivering exceptional patient care through clinical excellence, innovation, and compassion. As an Authorization Specialist, you'll help ensure patients are financially cleared before their appointments by managing insurance verification, referrals, prior authorizations, and related administrative processes that keep patient care running smoothly.

Requirements

High School Diploma or GED.
Strong organizational skills and attention to detail.
Excellent verbal, written, and customer service skills.
Ability to prioritize multiple tasks while meeting deadlines.
Ability to work independently and maintain accurate documentation.

Nice To Haves

Two or more years of medical office experience.
Experience with medical insurance verification, prior authorizations, referrals, and medical billing.
Knowledge of insurance plans and authorization processes.

Responsibilities

Verify patient insurance eligibility and benefits using eCW, payer portals, and insurance carriers.
Review upcoming schedules to identify and resolve eligibility, referral, authorization, and insurance issues before appointments.
Obtain, process, and document referrals and prior authorizations.
Maintain accurate patient, insurance, and referral documentation within eCW.
Communicate unresolved insurance or authorization issues to leadership and appropriate departments.
Respond to patient questions regarding insurance, referrals, billing, payment plans, and financial responsibilities.
Assist with patient payment arrangements and other revenue cycle activities.
Cross-train in scheduling, billing, authorizations, and other operational functions as needed.
Perform additional duties to support daily clinic operations.