Authorization Specialist

Lifeworks Services • Richfield, MN

6d • Hybrid

About The Position

The Authorization Specialist is responsible for obtaining and entering the service authorizations. In addition, this role enters all budgets and budget addendums for the company’s self-directed clients into the appropriate systems. This role ensures that all required authorizations are obtained in a timely and efficient manger, adhering to company policies, regulations, and industry standards.

Requirements

• Must pass a background study with the Department of Human Services, a drug test, and have reliable transportation to use for work driving purposes (e.g., in-office, on-site training locations, etc.).
• High school diploma or equivalent required.
• Previous experience in healthcare, human services, insurance or a related field is highly desirable.
• Experience using computer applications, electronic health records (EHR) preferred.
• Proficiency in Microsoft Office Suite

Nice To Haves

• Associate’s degree in a relevant field (e.g., healthcare administration, business administration) preferred

Responsibilities

• Ensuring all required documentation and information are complete and accurate for new budgets, renewals, and addendum requests for all Self-Directed services.
• Following up with appropriate staff on the status of authorization and addendum requests, as they pertain to the budgets, and address any issues timely.
• Keeping detailed records of all budget/addendum requests, changes, denials and correspondence.
• Reviewing and addressing any issues that arise during the budget/addendum entry process.
• Resolving issues and providing timely updates to all parties involved.
• Keeping detailed records of all service authorization requests and correspondence.
• Reviewing and entering authorization requests for all Self-Directed program services.
• Monitoring and analyzing authorization metrics to identify trends and areas for improvement.
• Preparing reports and summaries on authorization activities for management.
• Addressing inquiries from program leaders and staff, regarding authorization status and services delivered.
• Partnering with the Accounts Receivable team and others as needed, to resolve issues.
• Assisting in audits and reviews to ensure adherence to internal and external standards.

Benefits

• 18 days of PTO accrued in the first year of employment
• 11 paid holidays (New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, and a Personal Holiday)
• Medical, dental, vision, life, AD&D insurance, short & long-term disability coverage
• Health Savings Account (HSA), Flexible Savings Account (FSA), and prescription drug coverage
• Up to $3,000 annually in tuition reimbursement
• 403(b) retirement plan – Lifeworks contributes 3% of your salary and matches up to 4% of employee contributions
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED