Audit Support Specialist
About The Position
The Audit Support Specialist is responsible for coordinating and supporting client, regulatory, market conduct, vendor, and internal audits within an insurance Third-Party Administrator (TPA) environment. This role serves as a central point of contact for audit activities, ensuring audit requests, documentation, communications, and deliverables are managed accurately and on time. The Audit Support Specialist partners with internal stakeholders, clients, auditors, and vendors to facilitate successful audit outcomes, track remediation efforts, support compliance initiatives, manage user access requests, and assist with operational activities including month-end billing validation.
Requirements
- Bachelor's degree or equivalent combination of education and experience.
- 3+ years of experience in audit, compliance, insurance operations, quality assurance, or a related field.
- Strong organizational, analytical, and problem-solving skills.
- Excellent written and verbal communication skills.
- Experience managing multiple priorities and deadlines.
- Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and Teams.
Nice To Haves
- Experience in an insurance carrier, TPA, healthcare administration, or other regulated environment.
- Knowledge of regulatory audits, market conduct exams, or compliance programs.
- Experience supporting audit coordination, documentation management, or operational controls.
- Professional certifications such as AINS, CPCU, CIA, or CISA.
Responsibilities
- Coordinate audit activities, including client, regulatory, market conduct, internal, and vendor audits.
- Gather, organize, and validate documentation required for audit requests.
- Maintain audit logs, tracking tools, calendars, and evidence repositories.
- Coordinate meetings, interviews, walkthroughs, and auditor access.
- Monitor audit deadlines and communicate status updates to stakeholders.
- Serve as a liaison between auditors, clients, vendors, and internal business teams.
- Track audit findings, recommendations, and corrective action plans.
- Partner with business teams to resolve issues and support remediation efforts.
- Assist with audit readiness, compliance activities, and procedural communications.
- Support training and awareness regarding audit and documentation requirements.
- Coordinate documentation and communications related to vendor audits.
- Manage system access requests for new hires and auditors.
- Maintain records related to access approvals and changes.
- Ensure access processes align with company policies and audit requirements.
- Prepare audit metrics, status reports, and management summaries.
- Maintain organized and secure audit documentation.
- Support invoice validation and month-end billing activities by reviewing billing data, identifying discrepancies, and coordinating corrections.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
