Audit Support Specialist

Neighborly•Waco, TX

10d•Hybrid

About The Position

Neighborly, a leader in service brands with over 40 years of experience, is seeking an Audit Support Specialist to join their Franchise Audit team. This role is crucial for ensuring franchise compliance and facilitating smooth audit processes. The ideal candidate will possess strong attention to detail, communication skills, and dependability. This position offers an opportunity for career growth within a company focused on strategic innovation and building the future of home and business services.

Requirements

1 year of business administrative or related experience.
Proven experience building relationships
Strong written and verbal communication skills.
Excellent interpersonal abilities.
High attention to detail and accuracy.
Critical thinking and problem-solving skills.
Dependability and integrity.
Persistence and adaptability.
Proficiency with technology systems.
Positive attitude.
Sense of humor.
High School Diploma or General Education Degree (GED) required.

Nice To Haves

Familiarity with Microsoft Dynamics, FranConnect, Smart Compliance, and Great Plains preferred.

Responsibilities

Provide administrative and operational support to the franchise audit team, including communication with internal and external stakeholders.
Compile, analyze, and verify data to assess compliance with franchise agreements.
Coordinate compliance audits with franchise owners and external auditors.
Utilize databases and software (Microsoft Suite, FranConnect, Great Plains) to gather and securely share information required for audits.
Conduct follow-up communications to ensure timely compliance and resolution of outstanding issues.
Track audit progress in the Task Management System and provide status updates to the Audit Manager.
Maintain confidentiality when handling sensitive documents and information.