Audit Manager - Insurance

USAASan Antonio, NC
Hybrid

About The Position

USAA's mission is to empower its members to achieve financial security through highly competitive products, exceptional service, and trusted advice. They aim to be the #1 choice for the military community and their families. This role is for a dedicated Audit Manager for Insurance, responsible for leading and executing complex audit engagements throughout the audit lifecycle. This includes understanding business impacts, integrating audits with IT, analytics, and projects, and reviewing work papers. The role requires maintaining knowledge of financial services regulations, creating and performing complex work assignments, and leveraging engagement results to update risk assessments. Adherence to the Institute of Internal Auditors' International Standards for the Professional Practice of Internal Auditing and Code of Ethics is expected. This is an individual contributor role with a flexible work environment requiring 4 days in the office per week. The position can be based in San Antonio, TX, Plano, TX, Charlotte, NC, or Tampa, FL. Relocation assistance is not available.

Requirements

  • Bachelor's degree in Business, Finance, Accounting, Business, Information Technology or related field; OR 4 years of relevant education and/or experience.
  • 5 to 6 or more years of Audit experience in Life Insurance, P&C Insurance and/or Financial Services.
  • Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment.
  • Knowledge of internal audit principles or initiative to examine, analyze, assess, and draw conclusions from audit work and present findings to multiple audiences.
  • Demonstrated experience effectively communicating and challenging Controls with business partners and leaders.
  • Understanding of risks and internal controls and the ability to evaluate and determine adequacy and efficiency of controls.
  • Experience in a support role, mentoring, and providing feedback to audit team members throughout the audit.
  • Demonstrated experience in highly dynamic environment undergoing change; ability to deal with competing priorities.

Responsibilities

  • Serves as Auditor-in-Charge (AIC) and main point of contact for the business through Audit engagements.
  • Leads and executes complex audit engagements throughout the audit lifecycle.
  • Leads continuous monitoring and advisory activities, special reviews, and investigations.
  • Responsible for executing multiple areas of complex test work during audit activities.
  • Executes audit documentation techniques including key risks and controls alignment to audit test objectives and conclusions and assigning appropriate issue severity.
  • Manages day-to-day engagement-related efforts and assignments of Audit team members when conducting engagements as the Auditor-in-Charge (AIC).
  • Develops and independently updates risk & control matrix at the engagement level for each engagement.
  • Develops and verifies accuracy of content within audit reports and conducts continuous monitoring activity documentation.
  • Reviews work of team members; providing feedback/questions and completes audit team end of engagement evaluations when applicable.
  • Ensures engagements are completed objectively, professionally, and in accordance with corporate and industry audit standards.
  • Makes recommendations for severity ratings to Senior Audit Manager (SAM)/Director.
  • May communicate with regulators.
  • Utilizes and provides guidance to team members on the use of audit business systems, applications, and/or audit tools to create queries and ad hoc reports.
  • Reviews, analyzes, and interprets data collected from multiple sources to ensure valid conclusions from audit testing are drawn.
  • Identifies control weaknesses and opportunities for improvement in the current operating environment and provides recommendations for corrective action; drafts the related audit issues and audit reports with oversight from audit leadership for issuance to respective client leadership and coordinates and/or conducts follow-up activities.
  • Leads team audit activities and provides feedback on planning and scoping, and review of risk assessment and testing that demonstrates critical thinking ability.
  • Builds and develops relationships both internally within Audit Services and externally with clients and control partners to help drive strategic objectives with the business and effectively challenges business action plans.
  • Communicates effectively with the business/clients and delivers risk-based and difficult messages regarding issues and control weaknesses to ensure proper risk assurance coverage.
  • Provides day-to-day coaching, guidance, and on-the-job training to team members to ensure development, quality, and timely audit engagement deliverables.
  • Provides information from audit results and insight to assist Audit Leadership in updating risk profiles and risk assessments related to the engagement.

Benefits

  • Comprehensive medical, dental and vision plans
  • 401(k)
  • Pension
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off program with paid holidays
  • 16 paid volunteer hours
  • Various wellness programs
  • Career path planning
  • Continuing education
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