Audit Governance Program Manager

Softchoice • Vancouver, BC

25d

About The Position

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

The Audit Governance Program Manager will represent Softchoice in all key audit activities with internal and external stakeholders. This role will spearhead the initiation and deployment of a new center of excellence, which is focused on reviewing our existing audit program associated controls, identifying gaps and continual improvement, and working with management to define remediation plans.

This role is also responsible for all Softchoice vendor & partner audit governance framework, including, but not limited to, the process, communications, and management of the activities as it relates to audit control, stakeholder management, risks, and the associated collection of evidence/deliverables.

This role reports to the Manager, Managed Services Operations.

Requirements

• 5+ years’ experience in IT industry
• 3+ years of experience in audit planning and management of complex and diverse audits
• PMP or PgMP certification or equivalent experience with advanced project management skills
• A good understanding of services and solutions delivery models
• Strong understanding of the vendor/partner ecosystems and familiarity with audit terminology.
• Strong organization skills and attention to detail
• Strong problem analysis and solving skills
• Self-interest to maintain updated knowledge with technology (industry) best practices
• Ability to work independently with minimal supervision
• Positive attitude with creative thinking
• Cross-functional collaboration skills

Responsibilities

• Work with the Audit Lead to establish, implement, and maintain the audit strategy and governance framework (e.g., Cloud, SOC, ISO)
• Accountable for stakeholder communication channels internally with SLT/ELT and externally with Partners, Vendors, and 3rd party audit firms in collaboration with Audit Lead
• Work with Audit Lead to perform audit governance, intake gap analysis, evidence control collection, creation of risk assessment and remediation plans
• Operationalize each of the audits and deploy a governance framework to include audit roadmap calendar, communication plans, and project plans
• Work with the Audit Project Coordinator / Business Analyst to track program level status on outstanding evidence control items, understand risks and roadblocks to current items, and creation action plans with business unit stakeholders
• Meet regularly with relevant internal audit team leaders/stakeholders, vendors, and partners to collect information that will be used in reporting to executive management
• Identify areas of improvement and efficiency opportunities within the audit program
• Support the Audit Lead and act as an audit liaison to negotiate audit dates and validate control renewal cycles with vendors and partners
• Review system designs and audit requirements to make recommendations regarding the functioning, adequacy and effectiveness of the organization's control strategies, structures, and systems.
• Assess / identify significant control gaps and escalate to appropriate SLT/ELT levels and relevant stakeholders where required for areas of accountability
• Provide support for vendor audits as needed, as well as other industry-level accreditations
• Stay current on evolving governance expectations and industry practices to support the continuous improvement and development of the audit program
• Facilitate the Managed Services audit governance meetings which include, but not limited to: BCP, vulnerability scan, Pentest, PII and HIPAA
• Facilitate client RFP responses in relation to security questionnaires
• Work with the Risk & Compliance team to determine any security breach impact internally or externally

Benefits

• Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program
• Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance
• Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave
• Additional Perks: Employee Discount Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed