Audit Booking Coordinator

Eurofins

9d • Remote

About The Position

Audit Booking Coordinator is a key position at Eurofins, responsible for managing the process of planning and booking audits within Eurofins' audit activities. The person in this role is responsible for ensuring timely handling of audit inquiries and the smooth and efficient progress of the audit booking process. Experience of 2-3 years in the audit, testing, or inspection industry is preferred. The candidate should have experience in external communication with other companies and in process management. Fluent English is required, along with the following qualities: responsibility, good organization of one's own work, attention to detail, conscientiousness and accuracy, discipline, good knowledge of the standard MS Office package, and willingness to learn and use other tools. The person in this role is responsible for the satisfaction of assigned clients regarding all audit booking-related activities, including timeliness, process adherence, clear communication, problem escalation, and ongoing follow-up. The Audit Booking Coordinator serves as: a key point of contact for audit bookings, an important link between the client and the efficient progress of the audit process, and the person responsible for the correct and smooth progress of the audit booking process.

Requirements

• Fluent English enabling free work (an additional language will be a big asset – German, French, and Spanish are welcome)
• Knowledge of MS Office programs
• High motivation, professionalism, and enthusiasm
• Ability to work under time pressure
• Very good attention to detail
• Ability to multitask, prioritize, organize, and coordinate one's own work
• Ability to understand client needs and propose and communicate the most appropriate solutions
• Ability to influence others to achieve common goals for the benefit of clients
• Self-confidence and strong interpersonal and communication skills
• Excellent written and verbal communication skills
• Ability to build good working relationships with colleagues

Nice To Haves

• 2-3 years of experience in the audit, testing, or inspection industry
• Experience in external communication with other companies
• Experience in process management
• Additional language (German, French, and Spanish are welcome)

Responsibilities

• Receiving audit inquiries
• Comprehensive management of the audit booking process, including: initiating email communication regarding bookings, obtaining required documentation, e.g., factory profiles, payer information, business license copies, etc., verifying necessary information such as factory name and address, number of employees, etc., creating audits in EAOL – Eurofins' internal platform, monitoring and obtaining advance payments, confirming the date or timeframe for audit execution, communicating with clients as needed, adhering to established planning process times (turn-around-time) and proactively monitoring timely task completion, following Eurofins booking procedures and client-specific instructions, weekly review of booking status with the Audit Operation Manager during an operational meeting, preparing and updating detailed weekly booking status for individual clients, preparing offers for specific cases, assigning auditors to audits, sending complete audit packs to auditors within the required deadlines, participating in meetings with local clients, if required, promoting and developing existing audit services and other related services, maintaining good relationships with key clients, supporting Managers and Supervisors in daily tasks, performing other tasks assigned by superiors.

Benefits

• Professional development opportunities in various directions – we are a relatively young company in Poland
• International work environment – daily contact with global teams
• 100% remote work
• Flexible working hours
• Private medical care
• Group insurance
• Multisport card

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed