Audit Analyst II

Cass Information Systems•Bridgeton, MO

About The Position

The Audit Analyst II audits freight invoices to ensure rating accuracy, payment integrity, and compliance with customer agreements. The role analyzes rating performance, researches and resolves audit exceptions, supports rating accuracy, and collaborates with others to improve audit processes and operational efficiency. The position may also provide training to less experienced staff. The analyst validates invoice charges against customer contracts, tariffs, and rate agreements; investigates rating exceptions and out-of-tolerance invoices; checks rating logic, contract configurations, and system outputs; monitors rating performance; and maintains audit procedures and account-specific rating documentation. The role analyzes audit and rating data, recommends process improvements, collaborates with internal teams, customers, carriers, and rate database personnel, responds to customer inquiries as required, and supports less experienced employees with client-specific requirements and processes. A high school diploma or equivalent is required, along with at least one year of rating experience with a carrier, shipper, or equivalent Cass experience. Preferred experience includes data analysis, exception management, process improvement, or systemic optimization.

Requirements

Thorough understanding of transportation rating principles, carrier pricing, and tariff and contract rate application.
Working knowledge of audit systems, batch processing, and transportation rating applications.
Working knowledge of automation tool usage and implementation.
Strong analytical and problem-solving skills, with the ability to work with minimal supervision.
Strong organizational skills, attention to detail, and ability to manage multiple priorities.
Excellent interpersonal and communication skills for interacting with internal and external customers.
Ability to handle standard audit applications.
Proficiency in Microsoft Office suite.
High school diploma or equivalent.
At least one year of rating experience with a carrier, shipper, or equivalent Cass experience.
Theoretical understanding of transportation strategies, rate applications, and interpretation similar to that acquired in an academic field of study.

Nice To Haves

Experience performing data analysis, exception management, process improvement, or systemic optimization.

Responsibilities

Audit freight invoices and validate charges against customer contracts, tariffs, and rate agreements.
Research rating exceptions, audit variances, and out-of-tolerance invoices to determine root causes and implement corrective action.
Validate rating logic, contract configurations, and system outputs.
Monitor rating performance and identify ways to improve systematic accuracy, increase first-pass processing, and reduce manual intervention.
Develop and maintain auditing procedures and rating documentation for assigned accounts.
Analyze audit and rating performance data and recommend process improvements.
Collaborate with internal teams, customers, carriers, and rate database personnel to resolve rating issues and improve data quality.
Respond to customer service inquiries as required.
Provide training and support to less experienced employees on client-specific requirements and processes as needed.
Perform other duties as needed or assigned.