Audiovisual Telehealth Specialist - Bethesda MD

Military Spouse Corporate Career Network•Bethesda, MD

7d•Onsite

About The Position

Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service. Intrastaff is unique because it's one of the very few agencies where a person has the benefit of being a temporary employee and also feels like a member of a large organization. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world. Directly or indirectly, you'll have exposure to cutting-edge technology and groundbreaking medical research.

Requirements

Audiovisual systems
Videoconferencing
Recording and livestreaming technologies
Computer projection and display
Audio systems
Teleconferencing
Virtual meeting technologies
Patient television systems
Telemedicine technology
Interactive patient systems
Sophisticated digital software and hardware
Technical support for events including in person, virtual, and hybrid in person/virtual meetings
Operating, maintaining, distributing, installing, configuring, repairing, and upgrading various systems
Instructing staff in use of supported technologies
Setting up, transporting, configuring, recording, streaming, testing, maintaining, monitoring, and troubleshooting audiovisual systems, videoconferencing systems, teleconferencing equipment, multimedia devices, televisions, monitors, projectors, recording equipment and software, speaker sets, digital cameras and presentation equipment for meetings and events
Supporting end users in the provisioning, setup, and use and recording of various virtual meeting software platforms
Training staff in use of audiovisual hardware and software in meeting rooms and in use of Johns Hopkins approved virtual meeting software
Performing onsite analysis, diagnosis, and resolution of complex audiovisual hardware and software problems for a variety of end users, and recommending and implementing corrective solutions, including vendor repair as needed
Maintaining an inventory of equipment, cables, and parts
Installing audiovisual system and television system technology or assisting in vendor installations
Providing expert technical support of patient television systems, interactive patient systems, and integrations with various information systems
Supporting audio, video, and television broadcast systems in hospital interfaith chapels
Documenting equipment and systems failure, repair, installation, and removal
Responding to requests for support in a timely fashion

Responsibilities

Provides technical support of systems including audiovisual systems, videoconferencing, recording and livestreaming technologies, computer projection and display, audio systems, teleconferencing, virtual meeting technologies, patient television systems, telemedicine technology, and interactive patient systems using sophisticated digital software and hardware.
Provides technical support for events including in person, virtual, and hybrid in person/virtual meetings.
Operates, maintains, distributes, installs, configures, repairs, and upgrades various systems while ensuring their optimal performance.
Instructs staff in use of supported technologies.
Set up, transport, configure, record, stream, test, maintain, monitor, and troubleshoot audiovisual systems, videoconferencing systems, teleconferencing equipment, multimedia devices, televisions, monitors, projectors, recording equipment and software, speaker sets, digital cameras and presentation equipment for meetings and events.
Support end users in the provisioning, setup, and use and recording of various virtual meeting software platforms.
Train staff in use of audiovisual hardware and software in meeting rooms and in use of Johns Hopkins approved virtual meeting software.
Perform onsite analysis, diagnosis, and resolution of complex audiovisual hardware and software problems for a variety of end users, and recommend and implement corrective solutions, including vendor repair as needed.
Help maintain an inventory of equipment, cables, and parts.
Install audiovisual system and television system technology or assist in vendor installations.
Provide expert technical support of patient television systems, interactive patient systems, and integrations with various information systems.
Support audio, video, and television broadcast systems in hospital interfaith chapels.
Document equipment and systems failure, repair, installation, and removal.
Respond to requests for support in a timely fashion.
Effectively perform other relevant duties assigned.