Audiovisual Technician

DHRM•Williamsburg, VA

6d•Onsite

About The Position

The Jamestown-Yorktown Foundation (JYF) is seeking an Audiovisual Technician, also known as Media Specialist II, to join their team. This role involves setting up and operating audio, video, and lighting equipment for various programs, events, and galleries across two museums and a Central Support Complex. The technician will also be responsible for the daily operations, maintenance, and troubleshooting of JYF's AV installations and equipment. Additionally, the position supports media production, assists with digital content development, and collaborates with the Digital Media Services team and other Foundation areas. The role requires excellent customer service skills and a flexible schedule, potentially including evenings and weekends.

Requirements

Knowledge of audio/visual equipment, systems, and event support operations, including audio, video, projection, and presentation technologies.
Knowledge of audio fundamentals, including microphone selection and placement, speaker placement, and live audio mixing.
Knowledge of video cameras, audio/video recording, internet streaming, and multimedia production principles.
Knowledge of Windows operating systems, Microsoft Office applications (particularly PowerPoint), and multimedia presentation software.
Skill in setting up, operating, and troubleshooting audio, video, lighting, projection, and presentation equipment.
Skill in providing technical support for live events and making basic edits to multimedia presentations as needed.
Skill in delivering excellent customer service while interacting professionally with staff, contractors, presenters, and visitors.
Ability to diagnose and resolve technical issues with AV equipment and systems in a timely and effective manner.
Ability to communicate clearly and effectively, both orally and in person, with technical and non-technical audiences.
Ability to work independently and as part of a team, manage multiple priorities, and maintain a flexible schedule that may include evenings, weekends, and work at multiple locations.

Responsibilities

Set up and operate audio equipment and systems, applying best practices for microphone and speaker placement and live mixing of multiple sources.
Set up and operate temporary and permanently installed display, projection, and lighting systems for programs, events, and galleries.
Support AV needs across public programs, events, classrooms, and flexible spaces at both museums and the Central Support Complex.
Provide daily operations and maintenance support for JYF's AV installations and equipment.
Troubleshoot and resolve issues with audio, video, projection, and presentation systems quickly and effectively.
Use PowerPoint and other multimedia software to display client content and make basic edits to presentations as needed.
Serve as a production assistant, helping with video and audio production as needed.
Provide images, videos, and other media files, and assist with digital content development and pre-production logistics.
Contribute input to AV and media production plans.
Deliver consistent, high-quality customer service to event staff, contractors, presenters, and visitors, following the Customer First! program.
Work independently and as part of the Digital Media Services team, cross-training and supporting other Foundation areas as directed.
Maintain a flexible schedule that may include evenings and weekends across multiple locations.