Audiovisual Specialist

Latham & Watkins LLP•Boston, MA
•$70,000 - $85,000•Onsite

About The Position

Latham & Watkins is seeking an Audiovisual Specialist to join their Technology & Information Services team. This role is responsible for operating and providing technical support for all audio/visual (AV) components and technology equipment in conference rooms. This includes managing display types, codecs, microphones, and control systems. The specialist will ensure conference rooms are equipped with appropriate AV and technology components based on room size and functionality, supporting systems for audio/video conference calls, PC-based presentations, wireless internet connections, and in-room amplification. The position is based in the Boston office and requires an on-site presence from 7:30 a.m. to 3:30 p.m., Monday through Friday.

Requirements

  • Demonstrate knowledge of PC and MAC technology support as it relates to AV and VC
  • Display knowledge of the various technologies, techniques, and equipment used for high quality videoconferencing, audio conferencing, projecting, and other meeting support technologies (e.g. control systems, video systems, audio conference phones, microphones, projections, speakers)
  • Possess knowledge working with IT and networking products
  • A High School Diploma or an equivalent
  • An Associate degree or an equivalent in a technology related field
  • Certifications from manufacturers (e.g., Extron or Crestron) and industry organizations (such as AVIXA, CTS), preferably
  • A minimum of two (2) years of technology support experience with PC hardware/software

Responsibilities

  • Ensuring that all audiovisual and technology equipment and applications in conference rooms are functioning and ready for use in advance of the start of scheduled meetings (e.g., computers, displays, codecs, etc.)
  • Performing daily checks of the conference rooms to ensure that all equipment is working properly; coordinating with the audiovisual technology vendor and/or other members of the Technology team when repairs/maintenance of conference room equipment is needed
  • Operating conference room equipment when necessary (e.g. starting video conference call, setting camera and microphone positions, performing live switching during video conference, transitioning through presentations, etc.)
  • Monitoring the firm’s conference room scheduling system to ensure that technology inventory levels meet the needs of the scheduled meetings, and resolving any conflicts with their immediate supervisor
  • Providing additional end-user technical support as needed, including laptop connectivity issues, docking, printing, displaying in conference rooms, etc.
  • Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Benefits

  • Healthcare, life and disability insurance
  • A generous 401k plan
  • At least 11 paid holidays per year
  • A PTO program that accrues 23 days during the first year of employment and grows with tenure
  • Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
  • Professional development programs
  • Employee discounts
  • Affinity groups, networks, and coalitions for lawyers and staff
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