About The Position

Five-Star AudioVisual, Inc. was founded in 1995 and serves as a boutique audiovisual company to the luxury market segment of the hospitality industry, providing the highest level of service possible for partners and their guests. The company stays at the forefront of technology, specializing in the continued development of innovative strategies and implementation of high-level service standards. Five-Star hires candidates who represent and uphold the Five-Star Way©; embodying passion, knowledge, integrity, and drive to deliver the Absolute Opposite of Ordinary© in performance, values, and service.

Requirements

  • Minimum of one years’ experience in the AV industry.
  • Advances knowledge and experience with AV set-ups and strikes.
  • Background customer service or hospitality experience required.
  • Audio - microphones, speakers, sound systems, channel mixers, etc.
  • Video - LCD, LED, projectors, screens, monitors, etc.
  • Lighting - GOBO, gels, uplighting, basic lighting kits, stage lighting, etc.
  • Computers - Advanced knowledge on PC and Mac software.
  • Excellent interpersonal and communication skills.
  • This position requires the ability to work long hours on your feet.
  • This position requires the ability to regularly lift, push, and pull up to 50 pounds.
  • This position requires the ability to work a varied schedule.
  • This position requires the applicant to be authorized to work in the United States.

Nice To Haves

  • Certification in AV technology or related courses (preferred).

Responsibilities

  • Assisting with the day-to-day functions of the audiovisual office in accordance with established company policies and procedures.
  • Accountable for the set-up, operation, and strike of all audiovisual sets.
  • Ensure the maximum in client service, operational efficiency, and profitability levels.
  • Provide outstanding customer service.
  • Significantly contribute to the effective management of the day-to-day operations according to company procedures.
  • Timely and accurate set-up and strike of equipment for client functions according to company guidelines.
  • Continually increase audiovisual skills and knowledge.
  • Maintain and cultivate positive public relations with Hotel account.
  • Maintain positive employee relations, strong team-player orientation, and communication standards.
  • Effectively utilize the company's business software.
  • Maintaining a high level of professional appearance, demeanor, ethics, and image of self.

Benefits

  • 401(k) with matching
  • Roth 401(k) with matching
  • Medical, Dental, and Vision Insurance
  • Health savings account
  • Life insurance
  • Paid sick time
  • Vacation time
  • Company paid holidays
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