Audiology Technician

Allergy & Ent Assoc•Shenandoah, TX

11d•$20 - $25•Onsite

About The Position

Allergy & ENT Associates is looking for an Audiology Technician at their Woodlands Office. As a multi-state, physician-led team of specialized providers and dedicated staff, the organization is focused on enhancing the well-being of patients living with allergy, asthma, and sinus conditions. Their mission is to empower individuals to embrace life to the fullest through personalized, comprehensive, and compassionate healthcare.

Requirements

High school diploma or equivalent
Prior experience in a healthcare setting, preferably in audiology or related field.
Strong organizational and communication skills with the ability to manage multiple tasks efficiently.
Proficiency in computer applications, including Microsoft Office and electronic medical records (EHR) systems.
Attention to detail and a commitment to providing exceptional patient care.
Ability to adapt to changing priorities and work effectively in a fast-paced environment.
Problem Solving – Ability to identify a problem and find solutions effectively
Safety and Confidentiality - Follows OSHA regulations and the safety guidelines of the Practice. Follows HIPAA policies and procedures. Respects and maintains patient confidentiality.
Organization — Uses time efficiently by prioritizing and planning work activities; is methodical and efficient in structuring tasks to be accomplished.
Professional Maturity — The ability to separate emotional feelings from the real issues at hand. The ability to legitimately and objectively challenge the substance of our beliefs and biases of our observations.
Time Management — Managing one's own time and the time of others; the ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Interpersonal Communication — Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation
Communication — The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others.

Nice To Haves

additional education or certification in audiology or related field, welcomed.

Responsibilities

Assist Audiologist with a variety of tasks including hearing aid evaluations, fittings, scheduling, patient communication, etc.
Assist with Hearing Aid Evaluations and Fittings
Manage appointment scheduling balance for Audiologist to ensure maximum patient throughput.
Communicate effectively with patients regarding appointments, repairs, hearing aid orders, and follow-up appointments to ensure smooth clinic operations and patient satisfaction.
Communicates with vendors and members of the audiology team regarding supply needs, patient assistance, etc.
Provides administrative support to assigned audiologist, including maintaining patient records accurately, managing inventory of hearing aid supplies, and processing documentation related to billing and patient care.
Provide basic troubleshooting with hearing aids and assist in minor repairs or adjustments as directed by Audiologist.
Collaborate with audiologist and technical support personnel to address IT related technical issues.
Educate patients and their families on proper hearing aid usage, maintenance, and care practices to enhance their overall hearing health and improve treatment outcomes.