Audiology Assistant

Sanford Health • Bismarck, ND

2d • Onsite

About The Position

Responsible to improve access to patient care by increasing availability of audiology services; increasing productivity by reducing wait times and enhancing patient satisfaction. Participate in care in a unique healthcare setting, which are characterized by efficient, focused care of patients. Works seamlessly with audiologists, providers, nurses and front line staff, to serve our patients efficiently. Assists in hearing aid and ear mold sales and repairs as directed. Responsible for all hearing aid paperwork associated with hearing aid and ear mold sales and repairs. Assists in collecting and preparing departmental needs for data transformation. Consistently demonstrates the ability to provide appropriate services and care in accordance with the unique needs inherent to patient's age and culture. Assists in tasks including, but not limited to: answering telephones, taking payments, verifying personal data and insurance, checking in and out of scheduled clients, completing work-queue scheduling, sanitizing of equipment, and patient areas. Completes and maintains all continuing education requirements annually assigned.

Requirements

• High school or general education development (GED) diploma required.

Nice To Haves

• Minimum of one-year experience in a clinic or hospital setting preferred.
• Strong customer service and administrative support experience preferred.

Responsibilities

• Improve access to patient care by increasing availability of audiology services.
• Increase productivity by reducing wait times and enhancing patient satisfaction.
• Assist in hearing aid and ear mold sales and repairs.
• Manage all hearing aid paperwork associated with hearing aid and ear mold sales and repairs.
• Assist in collecting and preparing departmental needs for data transformation.
• Provide appropriate services and care in accordance with the unique needs inherent to patient's age and culture.
• Answer telephones, take payments, verify personal data and insurance, check in and out of scheduled clients, complete work-queue scheduling, sanitize equipment and patient areas.
• Complete and maintain all continuing education requirements annually assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED