About The Position

Audiologist or Hearing Instrument Specialist role where you will help patients rediscover the joy of hearing by testing and diagnosing hearing loss, fitting cutting-edge hearing products, and providing top-notch follow-up care. This role is with Northland Hearing Centers, Inc. (Starkey Retail), a subsidiary of Starkey Laboratories, Inc., and focuses on providing a quality Patient Journey Experience. Responsibilities include testing and diagnosis of hearing loss, fitting and sales of hearing products and accessories, counseling and follow-up services, and maintaining a successful and profitable office. The team is built around a culture of professional growth and knowledge-sharing, celebrating innovation, and serving with passion, purpose, and excellence through a total team approach.

Requirements

  • Valid State Licensure – license in good standing
  • Knowledge of software systems including patient management software, NOAH and Inspire OS
  • Ability to organize and execute a plan
  • Good problem solving, analytical abilities, communication, organizational and interpersonal skills required

Responsibilities

  • Ensure Patient Journey Experience is top priority
  • Administer hearing test procedures in accordance with Starkey clinical protocol and applicable state and federal laws
  • Conduct sales of hearing aids and accessories according to Starkey sales protocol
  • Collaborate with Regional Manager/Director to oversee financial management of office

Benefits

  • health insurance
  • dental insurance
  • vision insurance
  • paid time off
  • paid sick time
  • paid holidays
  • 401k with company contributions
  • company paid life insurance
  • hearing aid discounts
  • access to telemedicine services
  • short-term disability insurance
  • long-term disability insurance
  • employee assistance program
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