STUDENT-Audio Visual Technician

Ithaca College • Ithaca, NY

10d • Onsite

About The Position

The Audio Visual Technician student position within the Audio Visual Services (AVS) unit provides technical support for audio/visual equipment in classrooms, lecture halls, and meeting rooms on campus. Other responsibilities include performing preventative maintenance on classroom equipment, staffing the AVS office, answering the hot line, and responding to troubleshooting calls on short notice.

Requirements

• Must be a currently enrolled student at Ithaca College.
• Strong communication skills in English (verbal and written).
• Able to stand or sit for extended periods and lift 20 lbs comfortably.
• Demonstrated ability to work independently and meet deadlines.
• Demonstrates critical thinking skills when troubleshooting.
• Working independently on projects
• Technical skills (e.g., troubleshooting, hand tools)
• Advanced project management (handling multiple tasks and timelines)
• Confidentiality (roles involving sensitive information)
• Complete Extron AV Associate certification

Responsibilities

• Troubleshoot classroom technology over the phone and in-person.
• Create and update tickets in a timely manner to provide clients relevant updates.
• Provides on-call support for the campus community
• Collaborate with teammates to finish tasks and close tickets.
• Performing preventative maintenance on classroom equipment
• Staffing the AVS office
• Answering the hot line
• Responding to troubleshooting calls on short notice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed