Audio-Visual Systems Manager

Maslow Media Group, Inc.•Princeton, NJ

1d•$110,000 - $130,000•Onsite

About The Position

Maslow Media Group is seeking an experienced Audio-Visual Systems Manager to support our client, a global pharmaceutical company. This role serves as the primary technical authority for conference room technology across five North American offices. The manager will oversee enterprise collaboration systems, lead high-profile AV projects, partner with vendors and stakeholders, and ensure seamless meetings and events for executives and employees. The position combines hands-on technical expertise with strategic project leadership.

Requirements

Extensive experience supporting enterprise audio-visual environments and unified communications technologies.
Strong experience managing Microsoft Teams Rooms and modern collaboration platforms.
Hands-on knowledge of enterprise AV technologies including Crestron, Biamp, Aver, NEC, Surface Hub, Logitech, Neat, Sharp, Dell, Asus, Owl Labs, and related systems.
Experience with AV management platforms including Microsoft Pro Management Portal, Crestron XiO Cloud, Tesira, Discovery, Aver EZManager2, and NEC NaviSet Administrator.
Strong project management experience leading AV deployments, upgrades, renovations, and decommissioning projects.
Ability to read and interpret AV CAD drawings and technical documentation.
Knowledge of networking fundamentals and conferencing protocols including SIP and H.323.
Outstanding troubleshooting, organizational, and communication skills.
Confidence supporting executive leadership and C-suite personnel with professionalism and discretion.
A customer-first mindset with the ability to explain technical concepts to non-technical audiences.
Valid U.S. driver's license.
Ability to lift up to 50 pounds.

Responsibilities

Manage more than 70 Microsoft Teams Rooms (MTRs) across five North American offices.
Deploy, monitor, update, and troubleshoot conference room technology to ensure peak performance and reliability.
Administer Microsoft Teams Rooms through Microsoft Pro Management Portal and manage enterprise AV hardware using cloud-based management platforms.
Configure and support conferencing equipment, cameras, displays, audio processors, collaboration devices, and other integrated AV technologies.
Maintain and support a fleet of mobile Surface Hub 3 collaboration devices.
Lead multi-million-dollar AV initiatives from planning through deployment and commissioning.
Develop project schedules, budgets, scopes of work, installation plans, and implementation timelines.
Coordinate internal stakeholders, vendors, contractors, and technology partners to ensure successful project delivery.
Review contracts, recommend improvements, and interpret AV system drawings and CAD documentation.
Provide responsive technical support for conference rooms, executive offices, and collaboration spaces.
Support high-visibility meetings and events involving senior leadership and executive stakeholders.
Deliver engaging training sessions that empower employees to confidently use collaboration technology.
Support special events, workshops, and corporate initiatives requiring AV expertise.
Administer enterprise digital signage systems and user access.
Deploy and maintain digital signage hardware and software.
Manage licensing, inventory, and ongoing system maintenance.
Evaluate emerging AV technologies and recommend enhancements to improve the workplace collaboration experience.
Coordinate remote troubleshooting and maintenance with distributed support teams.
Assist with Level 1 PC support and nearby office AV requests as needed.
Maintain reporting, equipment inventories, and operational documentation.