Audio Visual Service Engineer

TEAMLINX LLC • Salt Lake City, UT

2d • $24 - $45 • Onsite

About The Position

The AV Service Engineer will assist in the testing, troubleshooting and break fix of audio-visual projects. Audio Visual Service Engineers provide excellent customer service and expertise as they efficiently resolve customer issues in a timely and customer friendly manner. LINX designs, installs, and supports commercial network cabling for data centers, multimedia, security, and wireless systems. Founded in 2003, LINX is built on integrity, teamwork, and innovation. Headquartered in Denver, CO, with regional offices in Seattle, WA; Salt Lake City, UT; San Antonio, TX; Atlanta, GA; Cheyenne, WY; and Des Moines, IA, LINX is growing fast.

Requirements

• Will be able to follow directions of a Senior Service Engineer for the following tasks: Networked device addressing, Program loading
• Without support, connect to various IP/USB control system for configuration and setting adjustment
• Is working towards proficiency in LINX standards of programming, QA/QC
• Can troubleshoot and train, DMPS boardroom rooms
• Has a Basic understanding of AV solutions, empowered to make recommendation to Customer, Project Manager, or Engineer on design/scope issues.
• Is proficient in LINX standards of programming, QA/QC
• Can self-service, DM and NVX Divisible type rooms
• Takes all support issues on.
• Can identify, fix or task out issues
• Makes sure the work is up to Linx standards
• Has a good understanding of AV solutions, is empowered to make adjustment to design to customer requirements
• Is proficient in LINX standards and is able hold others to these standards.
• Can fix any programming bugs and issues with only direction from programming (Minimal remote in support)
• Takes all support issues on.
• Can fix any programming bugs and issues with only direction from programming (Not remote in)
• Leads service engineers on complex tickets
• Can train other Service Engineers the LINX way
• Can take on any aspect of completing the project- Ordering through Procurement, Customer coordination, onsite management,etc

Nice To Haves

• CTS Optional
• Extron EVAV
• Crestron Installer and P101
• CTS or able to attain in 9 months
• QSC – Qsys Level 1
• Dante Level 1
• All level 2 certs plus
• Crestron P201
• Harman programming associate
• Dante 2 and 3
• Q-sys level 2
• All level 3 certs plus
• Crestron P301/Crestron Certified Programmer
• CTS-D- isoptimal
• CCNA or CompTIA Network+

Responsibilities

• Test integrated systems and perform troubleshooting for AMX/Crestron, DSP and network systems
• Modify code for DSP systems
• Assess, troubleshoot and repair all conference rooms
• Identify system bugs to programmer/Senior Support Engineer
• Make recommendations to project Manager and customer on design/scope issues
• Make minor programming changes under the direction of an engineer or programmer
• Fine tune audio video systems to ensure optimal performance
• Provide excellent customer service

Benefits

• 401K with 50% employer match up to first 5%
• Insurance options including Medical plans with Flexible Spending and/or Health Savings Accounts, Disability, Dental and Vision
• Paid Holidays
• Paid Time Off (PTO) combining sick pay and vacation days
• Career growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed