Audio Visual Programmer

HireSparks AV Recruiting•Rochester, NY

7d•Hybrid

About The Position

A top audiovisual integrator is seeking an Audio Visual Programmer to join their team. This role is focused on AVL-C system design, programming, commissioning, troubleshooting, and technical support. The ideal candidate will have strong hands-on AV experience and the ability to bridge the gap between sales, design, installation, and customer training.

Requirements

Proven experience in Audio, Video, Lighting, and Control (AVL-C) system design and installation.
Strong hands-on experience with AV system programming, commissioning, and troubleshooting.
Q-SYS design and programming experience is required.
Strong understanding of IP-based AV systems and networking concepts.
Ability to read and create schematics, signal flow diagrams, cable schedules, and system documentation.
Experience with AV design and engineering tools such as Q-SYS Designer, D-Tools, Visio, ArrayCalc, or similar platforms.
Strong understanding of how AV systems and components work together as an integrated system.
Ability to troubleshoot and resolve complex technical issues.
Comfortable working both in the field and in a design/engineering environment.
Strong communication and interpersonal skills with the ability to work effectively with Sales, Design, Project Management, technicians, and customers.
Ability to provide technical training and support to customers and installation teams.
Willingness to travel to customer sites and project locations as needed.

Responsibilities

Design complete Audio, Video, Lighting, and Control (AVL-C) systems based on customer requirements.
Collaborate with Sales, Design, and Project Management teams to develop functional system solutions.
Create system drawings, signal flow diagrams, schematics, cable schedules, and equipment lists.
Conduct site surveys and provide technical recommendations based on project requirements.
Develop and implement AV control system programming, primarily using Q-SYS Designer and IP-based platforms.
Troubleshoot, commission, test, and optimize AV systems during and after installation.
Review SOWs and system designs to ensure proper installation and system compatibility.
Provide technical support and guidance to installation teams during project execution.
Support AV installation activities, including low-voltage cabling, equipment connections, and system setup as needed.
Provide on-site technical leadership and training for technicians.
Finalize system documentation and ensure a smooth handoff from installation to service.
Train customers, end users, staff, and technicians on installed systems.
Assist with advanced service calls and escalated technical issues.
Stay current with emerging AV technologies, programming platforms, and industry best practices.