Audio Visual Operations and Support Manager
About The Position
The Aerospace Corporation is looking for an experienced and passionate leader to join their team and manage the Audio-Visual Operations and Support team. This role involves leading the AV operations and support team in maintaining audio-visual platforms, including conference rooms, collaboration spaces, and enterprise AV systems. The position requires collaboration with cross-functional teams such as Facilities, Information Security, and Customer Experience, serving as the focal point for delivering audio-visual capabilities that enhance and support the business. The ideal candidate is an experienced leader with hands-on technical experience and a proven track record of developing complex technical systems. The role requires someone motivated to lead, organized, and driven to deliver the best audio-visual solutions for employees. The selected candidate will be required to work full-time, on-site at their facility in El Segundo, CA or Chantilly, VA.
Requirements
- Bachelor’s degree in computer science, electrical engineering, or equivalent experience in a relevant field
- 3+ years of AV management or team leadership experience
- 5+ years in AV or engineering roles with a focus on enterprise audio-visual systems
- Strong knowledge of AV control systems (e.g., Crestron, Extron, Cisco collaboration tools)
- Experience with AV security practices and technologies
- Excellent project management skills
- Strong analytical and problem-solving skills
- Experience performing root cause analysis
- Hands-on experience in building enterprise level AV infrastructure and systems
- Proven experience coaching, providing direction, and motivating team members
- The ability to obtain and maintain a Secret level clearance, which is issued by the U.S. government. U.S. citizenship is required to obtain a security clearance.
Nice To Haves
- Master’s degree in computer science, electrical engineering, or equivalent experience in a relevant field
- The ability to obtain and maintain a Top Secret/SCI level clearance, which is issued by the U.S. government. U.S. citizenship is required to obtain a security clearance
- Experience developing and managing AV strategies, technical and product roadmaps, and leading teams to deliver new capabilities
- Experience with video conferencing platforms and unified communications systems
- Firm understanding of network architecture and AV-over-IP technologies to maintain system standards
- Experience ensuring that service levels meet and/or exceed established standards
- Demonstrated ability to influence and gain commitment at all levels of the organization
- Experience in the development of operational procedures, processes, and automation scripts
- Experience with integrating AV systems with business processes to optimize collaboration and productivity
- Experience with Microsoft Teams Rooms, Zoom Rooms, and DSP programming
- Experience with Digital Signage and Enterprise Video Distribution
- Signage and Enterprise Video Distribution
Responsibilities
- Manage the delivery of all audio-visual capabilities that enhance and support the business
- Plan and execute AV infrastructure upgrades, supporting the AV engineering team, including system upgrades, technology refreshes, software updates, and integration enhancements
- Oversee the planning and execution of large corporate conferencing events
- Manage vendor relationships with AV hardware and software vendors
- Develop proactive strategies related to AV deployments that minimize end-user impact at an enterprise level
- Implement and enforce AV security policies and best practices
- Align key technical decisions with business objectives while remaining hands-on with delivering technical outcomes
- Provide direct technical guidance and support to the team and other departments
- Partner with other EIS functions, working closely with Facilities, Information Security, and Customer Experience Departments
- Establish and enhance team processes identifying inefficiencies, risks, and ways to improve overall delivery
- Mentor, guide and support audio-visual and media services team members toward a positive and collaborative environment
- Participate in engineering architectural strategy, including technology standardization and modernization
- Act as an ambassador and change agent to build a culture of continuous improvement
- Ensure audio-visual equipment and software operate in alignment with organizational needs and standards
Benefits
- Comprehensive health care and wellness plans
- Paid holidays, sick time, and vacation
- Standard and alternate work schedules, including telework options
- 401(k) Plan — Employees receive a total company-paid benefit of 8%, 10%, or 12% of eligible compensation based on years of service and matching contributions; employees are immediately eligible and vested in the plan upon hire
- Flexible spending accounts
- Variable pay program for exceptional contributions
- Relocation assistance
- Professional growth and development programs to help advance your career
- Education assistance programs
- An inclusive work environment built on teamwork, flexibility, and respect
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What This Job Offers
Job Type
Full-time
Career Level
Manager
