Audio Visual Integration Technician

CTI • Kentwood, MI

5d • Onsite

About The Position

CTI has been a leading audiovisual provider since we began in 1988, and from the beginning our mission has been simple: to provide a fantastic customer experience. At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don’t fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment, where the best and the brightest show up to work each day ready to have fun and employ their passion for and knowledge of technology in everything they do. This creative atmosphere helps us apply and share our skills with our clients, who seek quality, high-end AV and Conference Solutions. So, what are we looking for? We are looking for an AV Integration Technician for our Grand Rapids branch located in Wyoming, MI, whose attitude, skills, and work ethic will embody our mission “to provide a fantastic customer experience”. Somebody who is passionate about AV! We take pride in our employees, who are known in the industry as customer-focused problem-solvers who can get the job done.

Requirements

• AV/IT Networking: 4+ years of commercial integration audio-visual installation experience required
• 2+ years of leading commercial integration installations
• Customer Service Experience: A must!
• Must be able to lift over 50 pounds over your head
• Have a valid driver's license
• Ability to pass a Motor Vehicle Check and a Criminal Background Check

Nice To Haves

• An associate's degree is preferred, but not required. We will take into account your experience/skill level and what you bring to the table as an individual.
• You can work independently with minimal guidance, but aren’t afraid to ask the right questions when you need help.
• You have strong verbal and written communication skills and can be the face of our company to our clients.
• Attitude and Aptitude: Are key! We need someone who is eager to learn and comes to work ready to tackle any situation.

Responsibilities

• Install audio, video, control systems, video conferencing equipment, etc., in commercial environments
• Rack fabrication
• Pull and terminate a variety of cables
• Read drawings/blueprints
• Service and system maintenance
• Lead AV teams on commercial integration installations
• Provide fantastic customer experiences
• Overnight travel required, upwards of 75% (company paid)
• Other tasks as assigned

Benefits

• A competitive hourly pay rate (DOE).
• Employer-matched medical, prescription drug coverage, and dental insurance.
• Vision Insurance (available after 60 days of employment).
• Employer-matched 401 (k) up to 3% (after 6 months of employment).
• Bonus eligibility based on a results-oriented incentive plan (after 3 months of employment).
• A graduated PTO program, all major holidays off, and three “floating” holidays, available upon your first day of employment.
• Special gifts for significant life events, such as marriage, childbirth, and house buying.
• Cell phone reimbursement plan.
• Long and Short-Term Disability, and Life Insurance 100% paid by CTI.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree