Audio Visual Implementation Project Specialist

Travelers • Hartford, CT

4d

About The Position

The AV Implementation Project Specialist is responsible for the end-to-end delivery of Audio-Visual solutions within a global corporate environment. This role combines deep technical engineering expertise with project management leadership to ensure AV systems are designed and installed in alignment with customer requirements and industry standards. The ideal candidate brings a strong background in AV technologies and infrastructure, paired with proven experience leading complex, multi-stakeholder projects from inception through commissioning.

Requirements

• 2-5 years of progressive experience in AV project management or implementation engineering within large enterprise or corporate environments.
• Demonstrated ability to manage multiple concurrent AV projects with competing priorities, budgets, and stakeholder groups.
• Hands-on project management skills: scope definition, schedule management, budget control, risk mitigation, and formal change management.
• Experience working alongside corporate real estate teams, general contractors, and allied trades throughout the construction and fit-out lifecycle.
• Strong interpersonal and communication skills; proven ability to influence without direct authority across diverse internal and external audiences.
• Proficiency in Microsoft Excel for project tracking, budget management, and dashboard-driven reporting.
• Bachelor’s degree in Computer Science, Information Technology, or a related field — or equivalent professional experience.

Nice To Haves

• Industry certifications: CTS (Certified Technology Specialist), PMP (Project Management Professional).
• Agile or ScrumBan certification (e.g., CSM, PMI-ACP, or equivalent); practical experience applying iterative project delivery frameworks in an AV or technology infrastructure context.
• Experience with enterprise collaboration platform deployments, including Cisco Collaboration (Webex Rooms, Cisco endpoints, and call control infrastructure).
• Familiarity with HP | Poly unified communications endpoints and peripheral ecosystems.

Responsibilities

• Own end-to-end delivery of AV implementation projects, from requirements gathering and design review through installation, commissioning, and handoff.
• Develop and maintain comprehensive project plans, timelines, and budgets; proactively identify and mitigate schedule and cost risks.
• Apply Agile and ScrumBan methodologies to manage iterative delivery cycles, sprint planning, and backlog prioritization across concurrent projects.
• Maintain thorough project documentation — SOWs, RFIs, submittal logs, change orders, as-built records, and closeout packages — leveraging Excel-based tracking tools such as the AV Implementation Dashboard.
• Facilitate project status meetings, steering committee updates, and stakeholder reviews; produce clear, concise reporting for leadership.
• Evaluate customer requirements and specify the applicable AV standard, ensuring alignment with enterprise design guidelines and scalability targets.
• Support the AV design engineering team in the deployment of video conferencing, digital signage, control systems, and audio distribution systems.
• Review AV drawings, equipment schedules, and rack layouts for technical accuracy; provide design markup and engineering guidance as needed.
• Oversee system configuration, programming validation, and commissioning activities; coordinate user-acceptance testing with business unit stakeholders.
• Ensure quality assurance throughout the full implementation lifecycle, including pre-installation site readiness checks and post-installation performance validation.
• Serve as the primary point of contact for internal stakeholders including business unit customers and corporate real estate teams.
• Partner with general contractors and allied trades (electrical, low-voltage, network) to coordinate AV rough-in, infrastructure, and final installation sequences.
• Manage AV vendor and integration partner relationships, driving accountability against contractual deliverables, schedules, and quality benchmarks.
• Collaborate with AV manufacturing partners to ensure appropriate product specifications, lead-time management, and technical escalation support.
• Translate complex technical concepts into accessible communication for non-technical business stakeholders.

Benefits

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level