Audio Visual Field Engineer 2

CONTINUA INTERIORS OF MINNESOTA•Chicago, IL

3h•$36 - $47•Onsite

About The Position

WHO WE ARE Through our offering of furniture, walls, and audio-visual solutions, Continua Interiors is on a mission to transform the way people work, learn and heal across the Midwest. Continua places great importance on fostering a supportive work environment that values culture, community, and connection with both team members and clients. We are not just a company; we are a movement, reshaping the dealer landscape across the Midwest. OUR CORE VALUES Strive To Be Great | Do Hard Things | Stronger Together | Own It

Requirements

1 + years in Field Engineer/Commissioning role
Q-SYS Designer and QSC DSP systems level 2 required to be completed within first year.
Experience deploying and troubleshooting Crestron Flex System MTR and Zoom room kits.
Working knowledge of Biamp, Q-SYS, Shure, and Tesira Forte DSP systems.
Advanced understanding of audio and video signal flow.
Ability to load Crestron code to processors, troubleshoot Crestron systems and working knowledge of Toolbox.
Experience working with networked audio, PTP management and Dante controller.
Proven ability to commission commercial AV and train clients on system function.
Experience with video switching systems: Crestron and Extron
Ability to configure Extron equipment with Extron Product Configurator software.
Knowledge of installation of products such as ceiling/wall mounted speakers, displays, cameras, cabling infrastructure, AV racks, wall plates and interfaces (audio, video, control, and networking),
Knowledge of terminations including, but not limited to, audio, video, control, and network connectors.
Ability to understand schematics and utilize diagnostics.
Excellent Verbal & Written Communication
Valid driver’s license and insurable driving record required.
Physical ability to lift 50lbs, squat, kneel and climb ladders from 8-12 ft.
Comfortable working in ceilings and tight spaces.
Exhibit Company’s Core Values.
Ability to travel nationally up to 50%. Weekend work: historically low levels, but potential travel days.
Physical Requirements: While performing the duties of this Job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop. The employee may occasionally lift and /or move up to 40 pounds. This position may require travel between offices, jobsites, and/or client locations, which may involve extended periods of sitting or standing, lifting light luggage, and adapting to different time zones.

Nice To Haves

CTS and CTS-I Certification preferred.

Responsibilities

Proficient in Crestron, Yealink, Shure, NETGEAR, Q-SYS (ADD)
Configure AV solutions documented in SOW
Network UC proficiency
Independent programming
Commissioning and final testing
Final documentation
Responsible for ensuring proper installation of integrated systems, quality control of AV infrastructure, testing and final calibrations.
Interface with client to include demonstration of new system operations, and client training.
Commission complex systems, troubleshoot and optimize, including final testing and turnover of integrated systems to clients.
Independent programming for audio and control for small to midsize projects.
Develop and write test reports with a working understanding of testing equipment.
Maintain clean and safe worksite.
Attend a variety of internal meetings and customer meetings as required.
Promote quality improvement to enhance the services provided to clients.
Stay up to date with current technologies and industry software.
Maintain confidentiality and discretion with client list and information.
Support regional field operations in Chicago, Lincolnshire, and Fulton Market by assisting with AV equipment receiving, storage, staging, preparation, and pre-commissioning activities as needed.
Assist with tracking, organizing, and maintaining readiness of AV gear, including project hardware, client owned equipment, loaner gear, and RMA related items.
Provide technical support to the Service team when needed, including service backfill, preventative maintenance checks, break/fix support, and client support activities.
Support Lincolnshire and Fulton Market showroom environments by assisting with system readiness, troubleshooting, routine functionality checks, and ongoing AV support.
Travel nationally up to 50% as needed, including potential occasional weekend work.