Audio Visual Account Manager

CONTINUA INTERIORS OF MINNESOTA • St. Louis, MO

6d

About The Position

Through our offering of furniture, walls, and audio-visual solutions, Continua Interiors is on a mission to transform the way people work, learn and heal across the Midwest. Continua places great importance on fostering a supportive work environment that values culture, community, and connection with both team members and clients. We are not just a company but a movement reshaping the dealer landscape across the Midwest.

Requirements

• Associate’s or Bachelor’s degree in technology, business, or related field, or equivalent experience.
• 1-3+ years of experience in account management, sales, or project management within the commercial audio visual industry or a related field.
• Proficiency in Microsoft Office Suite and willingness to learn other systems and programs.
• Strong written and verbal communication skills.
• Ability to work effectively across multiple teams and departments.
• Able to manage multiple assignments and tasks, set priorities, allocate time, and adapt quickly to changing circumstances.
• Resourceful problem-solving skills: ability to clarify the nature of a challenge, evaluate alternatives, and propose solutions.
• Professional communication skills; willingness to grow and invest in strong relationships with customers.
• Ability to attend networking events outside of normal business hours, occasional out-of-state industry trainings, and customer events.
• Ability to travel to customer sites.
• Physical Requirements: While performing the duties of this Job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop. The employee may occasionally lift and /or move up to 20 pounds. This position may require travel between offices, jobsites, and/or client locations, which may involve extended periods of sitting or standing, lifting light luggage, and adapting to different time zones.

Nice To Haves

• Experience with Salesforce or other CRMs preferred.

Responsibilities

• Client Relationship Management
• Develop and maintain strong relationships with corporate clients and facilities teams.
• Serve as the primary point of contact for AV integration opportunities within assigned accounts.
• Identify opportunities to bundle AV solutions with furniture and interior projects through collaboration with internal teams.
• Conduct regular account reviews and strategic planning sessions with key clients.
• Business Development
• Prospect and generate new AV integration opportunities within existing Continua accounts and new targets.
• Collaborate with furniture and architectural solutions sales teams to uncover opportunities to cross sell AV services to existing clients and projects.
• Respond to RFPs, develop proposals, and present integrated AV solutions.
• Maintain an accurate pipeline and activity reporting in Salesforce.
• Meet or exceed assigned sales quotas and margin targets.
• Solution Development & Sales Process
• Participate in experience center tours with clients.
• Conduct needs assessments and consultative discovery meetings.
• Coordinate with AV engineers to develop system solutions, budgets, and client proposals.
• Present system concepts including conferencing solutions, digital signage, collaboration technology, sound masking, and control systems.
• Lead contract negotiations and close sales.
• Project Oversight & Client Experience
• Ensure successful project handoff to project management and installation teams to ensure successful project delivery.
• Manage customer expectations.
• Ensure client satisfaction through project completion and post-installation follow-up.
• Identify opportunities for service agreements and ongoing support contracts.

Benefits

• A State-of-the-Art Facility with incredible technology throughout and a multitude of workspaces at your disposal
• Use the EOS (Entrepreneurial Operating System) methodology to provide tools to help individuals and teams achieve goals, growth, and improvement.
• Quarterly All Company Meetings
• Community Service opportunities
• Company social hours
• Ability to use your talents and strengths to make a positive impact

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree