Audio/Video Technician - Homeland Security

Team CarneyOklahoma City, OK
Hybrid

About The Position

This Audio/Video Technician position supports the Department of Homeland Security (DHS), Customs and Border Protection (CBP) in the area of Support Services. The mission-critical program provides comprehensive training, safety, standards, curriculum development, and technical modernization services to ensure national border security agents can operate safely and effectively. When instructors lead a high-stakes tactical simulation or a national webinar, they cannot afford technical audio or video delays. As an AV Specialist, you configure the physical hardware, mixers, and routing that deliver flawless, real-time multimedia experiences.

Requirements

  • Minimum of 2 years of hands-on experience in professional, enterprise, or live event AV environments.
  • High proficiency with leading AV hardware ecosystems (e.g., Shure, QSC, Crestron).
  • Ability to lift up to 50 pounds to transport and install heavy speakers, equipment, and equipment racks.
  • Ability to obtain and maintain a federal background suitability check.

Responsibilities

  • Set up, test, configure, and monitor AV equipment (microphones, soundboards, projectors, mixers, and cameras) for live and hybrid event.
  • Lead the deployment, wiring, and physical integration of permanent AV systems in classrooms, offices, and conference space.
  • Conduct preventative maintenance, firmware updates, and collaborate with hardware manufacturers (OEMs) to resolve equipment failures.
  • Keep a strict quarterly inventory of all AV assets, advising leadership on equipment upgrades.

Benefits

  • Competitive medical, dental, and vision options (BCBS CareFirst), plus HSA and FSA.
  • 401(k) with corporate match, and fully paid life and disability insurance.
  • Generous PTO, 11 paid federal holidays, and 6 weeks of fully paid parental leave.
  • Up to $5,000 annually in tuition assistance or student loan repayment, plus $200/year "Get Out and Learn" and $200/year "Get Out and Run" micro-benefits.
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