Audio Department Head - Clearwing

Clair Global Corporation•Phoenix, AZ

About The Position

The Audio Department Head assumes primary responsibility for managing everyday operations of all areas of the audio team, including speakers, amps, drive racks, consoles, etc. This role involves supervising training of new hires, providing employee coaching, resolving department and employee issues, and performing annual employee appraisals. The position also requires inputting data into ERP software for asset tracking and management, coordinating company inventory globally, ensuring equipment meets company standards and client specifications, and coordinating warehouse flow. Additionally, the role involves developing packaging for Clair systems, collaborating with operations personnel, forecasting staffing needs, and performing other required duties.

Requirements

Strong communication skills with the ability to relate to various groups of internal and external customers
The ability to maintain confidentiality when necessary
High level attention to detail and accuracy
Ability to manage and lead various departments by establishing goals and providing direction
Advanced knowledge of signal flow principals
Ability to troubleshoot effectively and efficiently
Must be available by phone or email during off hours
Must be computer literate with a willingness to improve knowledge base moving forward
Familiar with the use of usual office machinery, timecard systems, and a security system
Familiarity with audio electronics, console, speakers, amps, RF, and comm systems
Experience using hand tools and power tools
Working knowledge of ERP systems
Experience supervising, mentoring, and coaching employees

Responsibilities

Manage everyday operations of all areas of the audio team: speakers, amps, drive racks, consoles etc.
Supervise training of new hires in the Audio Department
Supervise Audio departments
Provide employee coaching and resolve department and employee issues
Perform annual employee appraisals
Input into ERP software to accurately track, manage, and utilize company owned assets
Coordination of company inventory between departments and other offices, utilizing gear to its fullest capacity on a global scale
Ensure that equipment leaves the shop at or above company standards, within the constraints of the client's specifications including the responsibility to meet client specific deadlines
Coordinate the warehouse flow of inbound and outbound gear with other departments
Develop and/or improve packaging of Clair systems
Collaborate on a regular basis with Clair operations personnel
Forecast staffing and labor needs during peak seasons
Perform such other duties and functions as required from time to time