About The Position

We are looking for native U.S. English speakers to join a short-term remote project helping train AI language systems. Your task in this project is to record natural customer service conversations based on client-provided scripts and accurately transcribe your own recordings. These conversations reflect how people naturally speak in real-life customer service interactions, helping AI better understand authentic U.S. English speech. If you're comfortable working with audio, detail-oriented, and can commit a few hours a day, this project is for you.

Requirements

  • Native speaker of U.S. English
  • Strong listening, reading, and writing skills in English
  • Excellent attention to detail and ability to follow written guidelines
  • Detail-oriented and patient, able to maintain at least 95% accuracy
  • Willing to ask questions when unsure
  • Quiet environment suitable for recording audio
  • Laptop or desktop with a stable internet connection
  • Ability to manage your own time and meet deadlines
  • Willing to complete a mandatory pre-assessment as part of the screening process

Nice To Haves

  • Previous experience in transcription, audio annotation, data labelling, or AI-related projects.

Responsibilities

  • Record natural customer service conversations by following client-provided scripts
  • Transcribe your own recordings accurately
  • Segment audio into natural speech units
  • Identify and label speakers when multiple voices are present
  • Apply transcription guidelines, punctuation, and annotation tags correctly
  • Follow project guidelines to maintain high-quality outputs
  • Communicate actively with the Project Manager for clarifications

Benefits

  • Work remotely from anywhere
  • Be part of an AI project representing authentic U.S. English conversations
  • Priority consideration for future opportunities
  • Gain hands-on experience in AI language data, transcription, and audio annotation
  • Contribute to building smarter and more inclusive AI language technologies
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