Auction Specialist

Hansen Auction Group • Downing, WI

6d • Onsite

About The Position

The Auction Specialist is primary support to both management and auction teams, detail oriented and able to multitask in a fast-paced environment.

Requirements

• High school diploma or equivalent
• 1-3 years experience in a customer service or auction role
• Hold or be willing to obtain Sales Person certification within 90 days if location is a dealership
• Proficient with extensive use of modern technology, including AI-assisted tools, in daily job functions
• Cash handling
• Critical thinking
• Active listening
• Customer service
• Time management
• Computers and software
• Confidentiality in handling customer and employee information

Responsibilities

• Provide backup to the Office Receptionist in greeting and assisting in-person customers, and in answering and directing telephone calls
• Assist with monitoring and responding to messages through the general email inbox for the location
• Utilize email, messaging platforms, and other communication tools to effectively communicate with customers and employees
• Accept payment from customers via cash, check, or credit card
• Assist management with auction operations, accuracy, and courtesy call documents
• Support Auction Lead in completing catalog descriptions, and with on- or off-site auction tasks
• Perform administrative support tasks
• Assist management in the coordination of inventory transfers between locations
• Maintain A&D log to ATF standards as required for the FFL license if location is an FFL
• Accurately organize, prep title, and maintain title logbook, if location is a dealership
• Must be proficient with extensive use of modern technology, including AI-assisted tools, in daily job functions
• Travel to off-site auctions as needed for cataloging, open house, or loadout
• Other duties as required and assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED