Auction Fleet Specialist

United Fidelity Bank • Orlando, FL

3d • Onsite

About The Position

The Fleet Specialist proactively services assigned customer accounts and should identify new opportunities to present already established accounts with additional AutoNation services while ensuring exceptional customer experience. The successful Fleet Specialist ensures that any service issues are quickly rectified.

Requirements

• High School diploma or equivalent required.
• Proficiency in MS Office (especially Excel and Word).
• Ability to set and achieve targeted goals; self-motivated and task oriented.
• Demonstrated communication and interpersonal skills.
• Organization and follow-up skills.
• Experience and desire to work with technology.
• Valid in-state driver’s license and have and maintain an acceptable, safe driving record.

Nice To Haves

• Experience with Auction Edge/ASI and AutoIMS auction systems a plus.

Responsibilities

• Completing auction tasks such as contacting accounts for lists of VINs, ordering transportation for VINs to the auction, checking inspections, ensuring vehicle readiness, providing clients and title department the sold report.
• Building and maintaining strong relationships with accounts while promoting the AutoNation brand through professional communication.
• Addressing any customer service issues and escalating to management as necessary.
• Delivering exceptional customer experience to help achieve account retention and growth goals.
• Partnering with management and other associates to ensure each vehicle crosses the auction block on sale day, and re-running vehicles as needed.
• Make existing accounts aware of all services the auction offers.

Benefits

• Competitive compensation
• 401k matching
• health insurance
• dental insurance
• vision insurance
• maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access amazing deals and discounts through YouDecide
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED