AttUID Analyst-Jr Data Analyst

Prime Communications Wireless Services•Sugar Land, TX

13h

About The Position

This role is a Jr. Data Analyst position with a primary focus on Support, Operations, and Administration, and a secondary focus on Development and Technical Contributions. The analyst will provide helpdesk and technical support, manage user accounts, troubleshoot system issues, and assist with testing and security checks. They will also contribute to web application development, bug fixes, and maintenance using various technologies like PHP, MySQL, JavaScript, React.js, Drupal CMS, Flutter, Dart, Python (FastAPI), and AWS.

Requirements

Eagerness to learn from senior team members and take feedback constructively.
Ability to manage assigned tasks and meet deadlines with guidance.
Willingness to stay current with new technologies and tools.
Strong attention to detail and commitment to producing quality work.
Ability to work collaboratively in a team-oriented environment.

Responsibilities

Provide helpdesk and technical support for internal systems, applications, and users.
Perform data entry and user account management across various systems, including but not limited to AT&T, Office 365, AWS, and other internal platforms.
Assist in troubleshooting system issues, escalating complex problems to senior team members when necessary.
Support testing efforts for new features, system updates, and bug fixes to ensure quality and reliability.
Assist with basic security checks and monitoring of web applications, including identifying potential vulnerabilities or irregularities.
Maintain accurate documentation for processes, user guides, and system configurations.
Communicate with internal teams to gather information, provide updates, and ensure issues are resolved efficiently.
Assist in training users on internal tools, systems, and best practices.
Support ongoing maintenance activities, including system updates and operational checks.
Assist in the development and maintenance of web applications and internal tools.
Support enhancements and bug fixes for the Prime Employee Portal.
Contribute to frontend and backend development tasks using technologies such as PHP, MySQL, JavaScript, and React.js.
Assist with Drupal CMS updates and minor development tasks.
Support mobile application development efforts using Flutter and Dart.
Assist with API integrations and backend services using Python (FastAPI).
Participate in AWS-based development and deployment activities under supervision.
Write and maintain basic scripts for automation and system support.