Attrition Forecasting Senior Manager (Informatica)

Salesforce•Austin, TX

1d•Remote

About The Position

A blend of strategy and operational execution, the Sr. Manager, Attrition Forecasting (Informatica) partners with Renewals Leadership as a trusted advisor, focused on optimizing the retention forecasting motion. This is a high-impact role requiring cross-functional alignment with Sales and Customer Success with a collaborative approach. This role owns the weekly forecasting process, makes recommendations for the forecast, is responsible for sharing the forecast, and drives quarterly reviews with Sales, Product and Success leadership covering the forecast. This person leverages insights to increase accuracy and efficiency in the retention forecast across 3+ operating units. We’re looking for highly passionate candidates who have relentless curiosity, a startup mentality, attention to detail, willingness to manage multiple priorities, and ability to deal with ambiguity effectively. This is an individual contributor role reporting to the Sr. Director, Renewals Strategy & Operations.

Requirements

7+ years of professional experience, ideally in Sales strategy/business operations roles
Experience with forecasting, business analysis, and data visualization
Strong business acumen and stakeholder management
Working knowledge of Salesforce
Intermediate or better mastery of Snowflake/SQL and Excel/G-sheets
Beginner or better mastery of Tableau
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Excellent presentation and executive engagement skills
Outstanding written and verbal communication skills, with the ability to craft compelling stories for diverse audiences to communicate strategy
Self-starter and high degree of motivation to go above and beyond the task at hand and succeed in a collaborative, fast-paced environment.
Ability to translate complex information into easily consumable insights
Flexible schedule, the ability to work with our global Renewals teams in different time zones.

Responsibilities

Orchestrate the weekly OU forecast process across Renewals
Drive forecast excellence, coordinate prep and analytics for weekly OU forecast calls
Partner with the Analytics team and perform ad-hoc analyses across multiple data sets and tools (examples of analyses include customer segmentation, participation, propensity to buy, white space, likelihood to churn, etc.) to drive forecast accuracy or improve forecast recommendations
Evaluate ongoing OU business performance against Targets
Collaborate cross-functionally with Sales Strategy to develop a joint forecasting cadence
Create executive-level presentations for both local and global leadership reviews; support quarterly business reviews