Attractions Team Member A - [FTS] Dollywood Theme Park - Full Time Seasonal

All Career • Pigeon Forge, TN

20h • Onsite

About The Position

The Attractions Team Member A is responsible for all aspects of assigned attractions, to include safety, friendliness, cleanliness, and line speed within assigned areas.

Requirements

• Minimum of 14 years of age is required when/as: Grouper/Greeter positions at the following rides: Thunderhead, Tennessee Tornado, FireChaser Express, Dragonflier
• Minimum of 16 years of age is required when/as: Ride Operators at rides designated as Moderate Thrill Attractions (as defined by IAAPA standards)
• Minimum of 18 years of age is required when/as: Ride Operators at rides designated as High Thrill Attractions (as defined by IAAPA standards)
• Any activity with use of a motor vehicle to include trams and shuttles
• Drive vehicles operated exclusively on rails
• Work on or ascend lift hills whether in training, normal operations, or evacuations
• Basic computer skills
• Must successfully complete a pre-employment background check and drug screen
• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must be committed to continuous improvement
• Must have professional appearance with good personal hygiene
• Must promote and support a “team” work environment by cooperating and helping co-workers
• Must be productive in a fast-paced environment
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Able to comprehend instructions and retain information
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Able to be flexible to handle frequent changes in priorities
• Able to add, subtract, multiply and divide with accuracy
• Must be able to effectively communicate with fellow Guests and Hosts using approved communication methods
• Able to tolerate various temperatures while working indoors and outdoors
• Able to meet the physical demands of the job
• Able to have manual dexterity necessary to complete all job duties
• Able to sit and/or stand for long/short periods
• Able to operate/drive a company vehicle with valid driver’s license and insurance
• Able to lift 50lbs. with or without 2-person lift
• Able to wear full body safety harness and climb up to a 200ft. lift in order to perform inspections, conduct ride evaluations, and host training
• Able to climb evacuation steps and maintain good balance
• Able to ride all rides/attractions which require a physical ride through inspection
• Able to wear all PPE as required
• Able to tolerate all chemicals/detergents utilized in the area
• Able to be subjected to periodic random drug screening as outlined by company policy
• Able to remain attentive and alert at all times
• Able to memorize written safety standards and/or scripts
• Able to speak clearly to include the use of P/A systems and two-way radios
• Able to work outdoors in a variety of different weather elements with exposure to bees, insects, and wildlife

Responsibilities

• Operate ride controls/control panels in all weather conditions
• Communicate and enforce safety rules
• Steady guests while entering/exiting ride vehicles during evacuations
• Inspect harness and other safety equipment prior to use
• React calmly and quickly in stressful/emergency situations
• Physically assist guests throughout the ride/attraction as required
• Observe guest actions during ride operations to prevent safety hazards
• Ensure guests are not adjusting safety equipment and observe actions to prevent safety hazards while on ride/attraction
• Complete required safety paperwork daily
• Initiate friendly interactions with guests
• Clean ride/attraction daily as needed
• Work varying hours and at different areas when needed
• Complete ride/attraction safety ride-around/walk throughs if/when required
• Learn and enforce all centralized measuring guidelines
• Follow all safety standards to include reporting any violation of standards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed