Attorney Support Specialist – Utility Player

Latham & Watkins LLP • San Diego, CA

2d • $70,000 - $100,000 • Remote

About The Position

The Attorney Support Specialist – Utility Player is an integral part of Latham’s Attorney Support team. This role will be responsible for enhancing the efficiency and effectiveness of the firm’s lawyers by providing comprehensive administrative support, while working in a global team environment with a real-time work ticketing system (ServiceNow). This role will be located in either our Boston, Los Angeles, San Diego, or Orange County office. Depending on the location in which this role is based, the regular work schedule will be either Monday–Friday, 6:00 a.m.–2:00 p.m. EST, or Monday–Friday, 11:30 a.m.–8:00 p.m. PST. Please also note that during the first 2–3 months of training, one day per week in the office will be required, with a start time of 9:00 a.m. EST or 8:30 a.m. PST, depending on location. Following the initial training period, the role will transition to fully remote, with occasional in-office attendance as needed.

Requirements

• Demonstrate professional communication skills, with the ability to interact effectively with attorneys, clients, vendors, and staff throughout the firm
• Display initiative to work both independently and in a team environment with a customer service focus
• Possess the ability to multi-task and adapt to continuously evolving technology platforms
• A high school diploma or an equivalent, preferably a bachelor’s degree or an equivalent
• A minimum of three (3) years of relevant experience in a legal or professional services environment, preferably

Responsibilities

• Reviewing lawyer time entry, generating and editing client invoices, submitting expense reimbursement, calendaring and scheduling, managing and editing documents, and making travel arrangements
• Proactively learning internal systems and processes to find innovative solutions to problems and requests
• Working autonomously and proactively to pick up tasks across the Attorney Support function, often taking on large, time-consuming, and tedious tasks that may span across days and time zones
• Promoting effective work practices, working as a team member, and showing respect for co-workers
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Benefits

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level