Attorney Liaison

MPOWERHealthSan Antonio, TX

About The Position

The Attorney Liaison specializes in processing medical records requests from attorney’s offices as well as performing a wide variety of tasks such as generating records, affidavits, and other documents as required.

Requirements

  • Minimum of 1-year Medical Office experience, ideal candidate has experience in either Medical Records or Insurance Billing
  • Knowledge of laws that regulate communication and privacy act.
  • HIPAA laws and understanding of the application of all above
  • Prepare detailed correspondence for both internal and external audiences with professionalism
  • Organized, detail oriented, able to manage time effectively and efficiently, customer service-oriented, with professional phone presentation, advanced computer skills, ability to research and resolve account questions
  • Knowledge of the insurance and healthcare industry
  • Ability to clearly communicate, both verbally and in writing
  • Ability to multitask with ease and professionalism
  • Ability to work independently as well as a team member
  • Familiarity with Microsoft Outlook, Word, and Excel

Responsibilities

  • To review and respond to all Attorney requests received via mail, fax, and email, included but not limited to: Subpoenas, Affidavit requests, Billing, and medical records requests
  • Drafts and prepares records and affidavits pertaining to LOP cases
  • Creates invoices and accepts payments for attorney and third-party records requests
  • Tracks and follows up with outstanding requests and invoices
  • Ensures records are distributed within the legal time limits
  • Provides customer service via telephone, email and in person daily
  • Follow-up on outstanding LOPs and unpaid claims
  • Other duties as assigned
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