Legacy Good Samaritan Attendant

SP Plus•Portland, OR

3d•Onsite

About The Position

SP+ is an artificial intelligence company for the real world, using computer vision to enable checkout-free parking experiences. Our Legacy Hospital client seeks a candidate with great communication skills and great customer service experience to be our new attendant at the Good Samaritan Campus. This role involves ensuring the smooth operation of the parking facility, directing customers, managing vehicle counts, enforcing policies, and providing assistance. The ideal candidate will be energetic, able to work independently, and possess previous customer service experience. Previous parking experience is highly desired. This location offers FREE employee parking.

Requirements

Great communication skills
Great customer service experience (required)
Energetic with the ability to work independently
Previous parking experience (highly desired)
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one situations to customers and other employees of the company.
Ability to add, subtract, two digit numbers and multiply and divide with 10’s and 100’s.
Ability to perform these operations using units of American money.
Maintain a neat and clean appearance and be in complete uniform at all times.
Stand; walk; and use hands to handle cash and equipment.
Occasionally sit and climb or balance.
Occasionally lift and/or move up to 25 pounds.
Valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.

Nice To Haves

Previous parking experience

Responsibilities

Ensure that appropriate number of cars is kept on location throughout shift, cars are being parked in an appropriate fashion and the lot is kept clean and presentable.
Direct incoming customers to available parking spaces.
Count vehicles on location throughout shift, as needed.
Write and issue violation warnings to tenants and visitors that violate garage policies.
Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.
Provide assistance to customers that have forgotten where they parked their vehicle.
Responsible for being at work every scheduled day, on time and in uniform.
Courteously assist Customers by answering any questions they may have. If necessary, direct the Customer to the Facility Manager for further assistance.
Control traffic at entrances and exits as needed.
Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
Communicate debris, water, oil spills and etc. to garage office.
Substitute for Valets when necessary, if authorized.
Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
Assist Facility Manager with other duties as needed.