Attendant - Guest Room

Bally's Chicago•Atlantic City, NJ

21h•Onsite

About The Position

This role involves cleaning guest rooms according to established procedures, reporting any issues to a supervisor, and ensuring guest security. The work environment is diverse, fast-paced, and requires managing multiple tasks and adapting to changes.

Requirements

Ability to follow housekeeping procedures.
Attention to detail for reporting discrepancies and needed repairs.
Understanding of guest security protocols.
Ability to perform cleaning tasks such as dusting, sweeping, trash removal, mopping, and polishing.
Ability to adhere to inspection procedures and department standards.
Tact and discretion when dealing with guests and their property.
Ability to maintain stock levels.
Compliance with health and safety rules.

Responsibilities

Signs out floor key and reports to assigned section.
Cleans guest rooms following housekeeping procedures.
Reports any discrepancies in room status to Supervisor.
Reports repairs needed in work area to Supervisor.
Ensures guest security by locking all doors and keeping keys secured.
Signs in key and turns in reports to Supervisor at end of shift.
Perform all necessary cleaning activities such as dusting, sweeping, trash removal, mopping, and polishing.
Adhere to procedures and ensure all rooms inspected according to department standards.
Exercise tact and discretion when dealing with guests, and guests’ property.
Report any damages, shortcomings, and disturbances to supervisors.
Check and maintain stock levels.
Comply with all rules regarding health and safety of guests and coworkers.
Other Duties as assigned.