Attendance, Communication, and Engagement Specialist

Commonwealth Charter AcademyWilliamsport, PA
Onsite

About The Position

The Attendance, Communication, and Engagement Specialist, working from a CCA Family Service Center, is responsible for the daily implementation and operationalization of CCA’s compulsory school attendance and engagement processes. This role supports regular school attendance, course engagement, and lesson completion for learners. The position coordinates with teachers, administrators, and other school staff to identify learners who meet or are at risk of meeting attendance and engagement requirements. The individual must demonstrate CCA’s values, abide by all standards, and behave professionally and engagedly at all times.

Requirements

  • Bachelor’s Degree or 2 years of relevant work experience
  • Familiarity with Pennsylvania compulsory school attendance requirements and programs.
  • Excellent organization and written and oral communications skills.
  • Customer focused approach.
  • High degree of flexibility.
  • Demonstrated ability to work well in fast paced environment.
  • Team player track record.
  • Ability to travel, including overnight stays as required.
  • Must be able to commute to a Family Service Center regardless of commute complexity.
  • Candidates must reside within the Commonwealth of Pennsylvania.

Nice To Haves

  • 5 years of relevant work experience

Responsibilities

  • Participate in the planning, development, implementation, and maintenance of school attendance and engagement requirements in accordance with Pennsylvania’s Public School Code and school policies, guidelines, and procedures.
  • Maintain knowledge of state compulsory school attendance requirements and ensure school attendance and engagement requirements are communicated to enrolled families.
  • Evaluate weekly attendance data and monitor learners who have accumulated excessive absences or overdue lessons, and respond according to applicable resolution and action protocols.
  • Contact learners who are noncompliant or at risk of noncompliance with compulsory school attendance and engagement requirements.
  • Send, track, and record written correspondence to learners regarding violation of compulsory school attendance and engagement requirements.
  • Schedule and participate in compulsory school attendance and engagement conferences and meetings with learners, families, and other appropriate school and community stakeholders and supports.
  • Identify barriers to school attendance and engagement, and seek support from school staff and community-based resources to eliminate and resolve barriers and challenges.
  • In consultation with teachers and administrators, develop and communicate to learners and caretakers school attendance and engagement improvement plans.
  • Communicate school attendance and engagement improvement plans to teachers, administrators, and school staff.
  • Track learner compliance with school attendance and engagement improvement plans and respond accordingly based on applicable protocols.
  • Conduct home and community visits to learners identified as being noncompliant or at risk of noncompliance with school attendance and engagement requirements.
  • Coordinate with and make appropriate referrals to school-based or community-based attendance improvement programs or the county children and youth agency for services and required action.
  • File citations, communicate with magisterial district courts, and prepare for and attend truancy hearings.
  • Document, organize, and maintain a record of all written and oral communications and any other documents used in the school attendance and engagement processes, including entry of information in school data systems.
  • Other duties as assigned.
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