About The Position

The Higher Ground Tutoring Program connects Chapman University undergraduate students with K-12 students at Higher Ground Youth and Family Services, a community-based after-school program in Anaheim, CA. This partnership provides academic support to students while offering Chapman students valuable hands-on educational experience. The Tutoring Program Coordinator serves as the operational hub of the community partnership between Chapman and Higher Ground, managing all aspects of program logistics, tutor recruitment, student matching, and ongoing coordination between Chapman University and Higher Ground staff. This role requires strong organizational skills, clear communication, problem-solving ability, and a commitment to educational equity.

Requirements

  • Currently enrolled Chapman University undergraduate student (sophomore or above preferred)
  • Strong organizational and project management skills
  • Excellent written and verbal communication
  • Proficiency with Google Suite (Sheets, Docs, Forms, Drive)
  • Ability to manage multiple tasks and meet deadlines
  • Professional, reliable, and detail-oriented
  • Commitment to educational equity and community partnership
  • Able to work independently with minimal supervision
  • Valid California driver’s license or reliable transportation to Higher Ground (Anaheim)

Responsibilities

  • Design and implement tutor recruitment campaigns (flyers, social media, email, Canvas announcements)
  • Develop and manage interest surveys to assess tutor qualifications, availability, and language skills
  • Screen applications and coordinate selection process with faculty advisor
  • Create and maintain matching spreadsheets linking tutors with K-12 students
  • Match based on subject expertise, language needs, availability, and student priorities
  • Coordinate background check completion (Live Scan) for all tutors
  • Track completion of required training modules
  • Serve as primary liaison between Chapman tutors and Higher Ground staff
  • Collect and respond to tutor questions, concerns, and needs
  • Identify tutoring materials and supplies needed
  • Administer surveys (early check-in, mid-semester, end-of-semester)
  • Track tutor attendance and participation
  • Compile data for program evaluation and reporting
  • Schedule and organize tutor meetings and professional development sessions
  • Maintain program files and documentation
  • Create program materials (handbooks, guides, resources)
  • Support faculty advisor with program-related tasks
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