Hourly Pooled - ATS Computer Lab Assistant, Academic Technology Services

University of Wyoming•Laramie, WY

7d•Onsite

About The Position

Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today! At the University of Wyoming , we are committed to creating a supportive and enriching workplace. Why you’ll love it Get paid to do homework while on duty during quiet periods, additional printing abilities, and opportunities for raises through exams/training. On-campus job with flexible scheduling around classes (including 1-hour shifts). Consistent schedule for the semester with easy options to pick up extra shifts. Work a variety of shifts (days, evenings, weekends, nights); preference given to those available 7am–1pm M–F, or late-night/shifts (5pm–11pm). JOB TITLE: ATS (Academic Technology Services) Computer Lab Assistant JOB PURPOSE: Provide friendly, helpful basic computer support and assist users with printing and software problems. Get paid to do your homework and help others in the lab space to be productive as well.

Requirements

Education :  Enrolled UW College Student
Experience: Customer Service
Other requirements: Familiarity with Consumer Technology
Complete the online application and upload the following for a complete application: cover letter, resume or C.V. and contact information for four work-related references.
In addition to standard application, applicants must also complete the supplemental form at https://microlab.uwyo.edu/application/laappdefault.asp
This position provides vital support to campus customers, and the successful candidate must be available to work on campus.

Nice To Haves

Excellent customer service skills
Working knowledge of Microsoft Windows and Office
Basic computing skills
Ability to troubleshoot problems and communicate solutions
Work with cash amounts in US dollars up to $100

Responsibilities

Provide basic computer support and assist users with printing and software problems.
Troubleshoot account, quota, and email problems for lab users.
Keep labs clean/orderly, collect lost/found items, and maintain records of print deposits.
Can complete exams and optional training to earn raises.