ATM Technician

Brinks•Miami, FL

2d•Onsite

About The Position

This position includes working in all aspects of ATM operations, programing, assembly, repair, cash loading and installation. The individual will need to be detail orientated, excellent customer service skills, and have experience in one or more areas ATM service and/or cash operations. The person will operate in a fast paced, dynamic, and challenging environment and they must be passionate, accepting of a changing environment and constantly looking to influence the future outlook of the company.

Requirements

High School diploma or equivalent required
At least 2 years of experience working on ATM machines.
Must be at least 21 years of age
Ability to prioritize and complete assignments in a timely and accurate manner
Clean driving record and a valid driver’s license
Demonstrated ability to maintain confidentiality relating to sensitive information
Must be willing to work some overtime, weekends, and holidays if needed
Knowledge of Microsoft Suite to include Outlook, Word and Excel
Ability to use a mobile device for reporting activity during the day.

Nice To Haves

Experience with ATM's preferred
Working knowledge of PAI Reports a plus

Responsibilities

Make on-site visits to locations to repair or install ATM equipment
Program ATM’s unassisted or with assistance from Technical Support
Repair and Test ATM parts
Install, repair or replace ATM signage in customer locations
Document activities within the PAI system
Perform preventative maintenance on ATMs as assigned.
Managing parts inventory on assigned service vehicle.
Work with branch lead to manage all parts inventory.
Help loaders and technicians with problem solving and solutions via in person training, phone calls and emails.
Be able to work with manager / projects team to arrange installs and meet deadlines on installs.
Must email pictures and needed info to manager / projects team.
May be called upon to load ATMs and run a route if shorthanded or emergency load is requested.
Be able to assign service tickets and coordinate techs with service calls.
Be knowledgeable of ATMs and their working parts.
Driving vehicles from a minimum of 5 days per week, in accordance service calls as they are dispatched/assigned.
Other field and service work as business needs present themselves, within your scope of practice